Thomasin Schkrohowsky
Ketchikan
Summary
Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Overview
4
4
years of professional experience
Work History
Team Member
Ruff Life Training and Resort
Midway, UT
09.2024 - 09.2025
- Assisted in daily operations, ensuring a safe and welcoming environment for pets and clients.
- Maintained cleanliness and organization of training areas, enhancing overall facility appearance.
- Supported team in executing training sessions, contributing to improved animal behavior and client satisfaction.
- Trained new staff on best practices for pet care and facility maintenance procedures.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Lifeguard
Gateway Aquatic Center
Ketchikan, AK
05.2023 - 08.2024
- Monitored pool activities to ensure safety and compliance with regulations.
- Conducted regular safety inspections of facilities and equipment to maintain operational standards.
- Educated patrons on water safety rules and guidelines to promote a safe environment.
- Maintained cleanliness of pool area, ensuring hygiene standards were met consistently.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Reduced the number of rule violations with clear signage and consistent enforcement of policies.
Tour Guide/Van Driver
Puddle Jumpers
Ketchikan, AK
05.2023 - 08.2024
- Conducted engaging guided tours, enhancing visitor experiences through storytelling and local knowledge.
- Developed customized itineraries based on guest preferences, ensuring memorable and personalized adventures.
- Managed group dynamics effectively, fostering a safe and enjoyable environment for diverse tour participants.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
Cashier
Tongass Trading Company
Ketchikan, AK
03.2022 - 10.2022
- Maintained organized checkout area, ensuring efficient operations during peak hours.
- Collaborated with team members to manage inventory levels and stock availability.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with product inquiries to enhance shopping experience.
Education
Bachelor of Science -
University of Alaska Fairbanks
Fairbanks, AKSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Following instructions
- Cash handling
- Heavy lifting
- Training and mentoring
- Dependability and reliability
- Data entry
- Decision-making capacity
- Creative thinking
- Effective communication
Timeline
Team Member
Ruff Life Training and Resort
09.2024 - 09.2025
Lifeguard
Gateway Aquatic Center
05.2023 - 08.2024
Tour Guide/Van Driver
Puddle Jumpers
05.2023 - 08.2024
Cashier
Tongass Trading Company
03.2022 - 10.2022
Bachelor of Science -
University of Alaska Fairbanks