Thomasine Purdon
stuart
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Tijuana Flats. Proven track record in enhancing guest engagement and resolving disputes effectively. Adept at performance improvement and quality control, fostering a motivated team environment while ensuring high-quality service delivery.
Overview
4
4
years of professional experience
Work History
Server, Cashier
Tausha’s Seafood
10.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Manager
Tijuana Flats
10.2021 - 10.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Managed and motivated employees to be productive and engaged in work.
Education
South Fork High School
Stuart, FLSkills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Quality control
- Performance improvement
Timeline
Server, Cashier
Tausha’s Seafood
10.2024 - Current
Manager
Tijuana Flats
10.2021 - 10.2024
South Fork High School
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