Thomas Lovell
Greensboro,NC
Summary
Strong background in leadership, customer service, and peer mentorship; developed expertise in conflict resolution, team collaboration, and effective communication. Successfully managed and nurtured supportive communities, guiding individuals through transitional phases with ease. Thriving in high-pressure, fast-paced environments comes naturally to me. Excel at multitasking, quickly adaptable, delivering exceptional client service, and cultivating a welcoming and inclusive atmosphere.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Residential Advisor
UNCG Housing & Residence Life
Greensboro, NC
07.2024 - 05.2025
- Facilitated conflict management meetings between roommates and residents
- Oversaw and took care of a hall of 38+ residents
- Managed a building of 350+ residents on a team of 7 resident advisors
- Organized and executed programs to foster positive relationships and safe social opportunities.
- Enforced rules and regulations to maintain order and safety in residence hall.
- Created informative posters & boards using digital photo editing software to keep residents informed about upcoming events, deadlines, and important announcements.
Orientation Leader
UNCG First Year Experience
Greensboro, NC
11.2023 - 01.2025
- Welcomed over 4,500+ new students and 4,000+ families to UNCG
- Collaborated with campus partners to support new students and families
- Participated in over 30+ public speaking panels
- Directed 60+ small group sessions and engaged students
- Demonstrated refined interpersonal skills
- Worked with a team of 28 diverse coworkers with various backgrounds
Restaurant Server
Southern Scrambled Diner
Greensboro, NC
04.2023 - 08.2023
- Showcased positive, friendly personality while being amendable to patrons
- Worked directly with 350 + patrons weekly
- Collaborated daily with a team of 13 + members
- Self-motivated, with a strong sense of personal responsibility
- Worked effectively in fast-paced environments.
Wendy's Team Leader
Wendy's International, LLC
Greensboro, NC
01.2022 - 02.2023
- Worked in fast paced environment while multitasking several objectives.
- Took specialized orders for 100+ patrons daily
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Education
Bachelor of Science - Business Administration
UNC Greensboro
Greensboro, NC05.2027
High School Diploma -
Southeast Guilford High School
Greensboro, NC06.2023
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Digital Art Creation
- Crisis Management
- Interpersonal Communication
- Collaborative Mindset
- Quick Learner
Certification
Excel Associate Certified
Timeline
Residential Advisor
UNCG Housing & Residence Life
07.2024 - 05.2025
Orientation Leader
UNCG First Year Experience
11.2023 - 01.2025
Restaurant Server
Southern Scrambled Diner
04.2023 - 08.2023
Wendy's Team Leader
Wendy's International, LLC
01.2022 - 02.2023
Bachelor of Science - Business Administration
UNC Greensboro
High School Diploma -
Southeast Guilford High School