Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas J. Ottoy

Oxford,MI

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed personnel management, and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

9
9
years of professional experience

Work History

Second Assistant/Assistant Manager

Oakhurst Golf and Country Club, Oakhurst
03.2018 - Current
  • Contact Information: (248)-, Allocating tasks to outside staff employees, managing outside staff team, outside staff schedule creation, and outside staff employment (hiring and firing)
  • Assist head pro with scheduling and planning future events for club, creating flyers and promotions for events
  • Supervising and running golf shop, including merchandise sales, and answering phones
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Created employee schedules to align coverage with forecasted demands.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Maintenance Worker

Indianwood Golf And Country Club
03.2017 - 11.2017
  • Facilitate golf course to establish welcoming environment for members and all associates
  • Mowing grass across all specified areas to acquire proper appearance and play of game
  • Move branch/grass clippings in maintenance vehicle to dump in nearby facility
  • Rake and regulate sand bunkers with special vehicle to obtain necessary appeal and difficulty
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision

Maintenance Worker

Devils Ridge
01.2015 - 11.2017
  • Facilitating golf course to ensure it is kept up to a high standard for public play and members
  • Cut holes and set pin locations, empty trashes out of the course, pick the balls off the range, maintain all types of grass via watering and mowing.

Education

BBA - Business Administration, Marketing

Walsh Business College
Troy, MI
03.2023

Associates in Business Administration - Business Administration And Management

Oakland Community College
Auburn Hills, Michigan
12.2021

High School Diploma -

Oxford High School
Oxford, Michigan
04.2018

Skills

  • Solid team Leadership experience in many different aspects
  • Communication oriented, experienced with collaboration and problem-solving abilities
  • Computer proficiency with comprehensive understanding of Microsoft office applications
  • Time Management
  • Closing Oversight
  • Hiring and Training

Timeline

Second Assistant/Assistant Manager

Oakhurst Golf and Country Club, Oakhurst
03.2018 - Current

Maintenance Worker

Indianwood Golf And Country Club
03.2017 - 11.2017

Maintenance Worker

Devils Ridge
01.2015 - 11.2017

BBA - Business Administration, Marketing

Walsh Business College

Associates in Business Administration - Business Administration And Management

Oakland Community College

High School Diploma -

Oxford High School
Thomas J. Ottoy