Thomas J. Shaw II
Washington,United States
Summary
Dynamic bartender with extensive experience at Ted's Bulletin, excelling in drink mixing and exceptional guest service. Proven ability to enhance guest experiences through personalized beverage recommendations and efficient cash management. Committed to fostering a welcoming atmosphere while maintaining high service standards in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Bartender
Ted's Bulletin - 14th Street
Washington, United States
01.2025 - 10.2026
- Crafted cocktails, beer, and wine selections to enhance guest experience at Ted's Bulletin 14th Street.
- Guided guests with menu specials and beverage pairings to enhance their dining experience.
- Processed POS orders, tabs, and payments during busy service periods.
- Processed POS orders, tabs, and payments during busy service periods.
- Greeted guests warmly and provided attentive customer service to ensure satisfaction.
- Completed opening and closing duties, including restocking supplies.
- Built positive working relationships with coworkers through clear communication.
Bartender/Food Server
Proper 21
Washington, DC
05.2021 - 09.2025
- Demonstrated strong product knowledge to ensure accurate drink preparation and tailored food suggestions.
- Provided calm, professional service during busy periods, enhancing guest satisfaction.
- Friendly customer interaction created welcoming bar atmosphere.
- Supported team during peak service times to ensure smooth floor and bar operations.
Bartender
Sixty Vines- Kramers- Mexicue
Washington , DC
05.2022 - 04.2025
- Mixed and served cocktails and beverages according to standard recipes, ensuring consistent quality and customer satisfaction.
- Enhanced guest experiences through personalized drink suggestions that catered to individual preferences.
- Supported beverage service with menu knowledge, drink preparation, and food recommendations.
- Initiated positive customer interactions, fostering relationships that promoted service excellence and overall guest satisfaction.
- Produced accurate, efficient payment processing through POS system.
Education
Associate of Arts - General Studies
Prince George's Community College
Upper Marlboro, MD05-2010
Skills
- Advanced cocktail techniques
- Food and drink pairing
- Drink presentation
- Cash handling
- Cash management
- Guest service excellence
- Guest service
Accomplishments
- INTERN, WALT DISNEY WORLD RESORT; ORLANDO, FL 2008-2011
Completed internships at Disney Boardwalk Resort; Epcot International Food & Wine Festival; Disney Food & Beverage Main Street Bakery; and Disney’s Fort Wilderness Lodge.
Timeline
Bartender
Ted's Bulletin - 14th Street
01.2025 - 10.2026
Bartender
Sixty Vines- Kramers- Mexicue
05.2022 - 04.2025
Bartender/Food Server
Proper 21
05.2021 - 09.2025
Associate of Arts - General Studies
Prince George's Community College