Genevieve Proctor
Johns Island,SC
Summary
Adept Health Information Manager with a proven track record at Ashley River Healthcare, enhancing patient care through efficient health records management and seamless transition to electronic systems. Skilled in HIPAA compliance and effective communication, I significantly improved medical documentation accuracy and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Health Information Manager
Ashley River Healthcare
03.2023 - Current
- Maintained high levels of customer satisfaction by addressing concerns related to health information management promptly and professionally.
- Increased efficiency in handling medical records by transitioning from paper to electronic health records systems.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
Assistant Business Office Manager
Johns Island Post-Acute
07.2022 - 02.2023
- Created organized filing system to manage department documents.
- Optimized organizational systems for payment collections, AP/AR, deposits, and records.
- Conducted regular audits of financial transactions ensuring accuracy, consistency, and compliance with internal policies.
Clinical Services Assistant
Johns Island Post-Acute
05.2019 - 07.2022
- Organized patient charts with diligence, ensuring accurate documentation of vital signs, medications, and treatment plans.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated transportation services for discharged patients when needed, ensuring safe arrivals at their destinations.
- Maintained strict confidentiality of patient information in compliance with HIPAA regulations.
- Processed physician orders with precision, reducing medication errors and enhancing patient safety.
- Prepared and processed patient referrals and transfer requests.
- Ordered labs and diagnostic exams.
Central Supply Manager
Johns Island Post-Acute
01.2015 - 05.2019
- Purchased, organized, and distributed medical supplies for facility and personnel use.
- Forecasted requirements and set reorder points to maintain optimal levels.
- Increased accuracy of inventory records by implementing a robust tracking system and conducting regular audits.
- Managed central supply budget with a focus on cost reduction and efficient resource utilization.
- Directed inventory regulation processes and accounting input data processing and reviewed output records from supply systems.
Ward Clerk (unit Secretary)
Johns Island Post-Acute
03.2012 - 01.2015
- Performed various administrative tasks by filing, copying and faxing documents.
- Received and routed laboratory results to correct clinical staff members.
- Organized paperwork for doctors, nurses, and patients.
- Stored and retrieved permanent records on daily basis.
- Managed incoming calls and directed to appropriate department.
- Filled out records, staffing sheets, and patient documents.
- Assisted nursing staff with daily tasks, contributing to a well-organized and functional ward environment.
Education
Associate of Science - Nursing
Trident Technical College
CharlestonSkills
- Health records review
- Effective communication
- HIPAA requirements
- Clinical documentation
Timeline
Health Information Manager
Ashley River Healthcare
03.2023 - Current
Assistant Business Office Manager
Johns Island Post-Acute
07.2022 - 02.2023
Clinical Services Assistant
Johns Island Post-Acute
05.2019 - 07.2022
Central Supply Manager
Johns Island Post-Acute
01.2015 - 05.2019
Ward Clerk (unit Secretary)
Johns Island Post-Acute
03.2012 - 01.2015
Associate of Science - Nursing
Trident Technical College
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