Thomas M. Annello III
San Marcos,TX
Summary
Goal-driven, meticulous, and analytical with a resilient mindset. Highly skilled in communication, expressing creativity, and planning. Proficient in Microsoft Office and in Helium 10 software. Aspiring to gain work experience that could lead to a career.
Overview
6
6
years of professional experience
Work History
Product Analyst
Freedom By NBA
03.2023 - 08.2023
- Collaborated with internal team members and customer representatives to clarify relationship of business and project goals and obtain enhanced perspective of development process.
- Worked with development team to define and implement customer change requests to enhance product functionality.
- Evaluated Amazon application products and recommended revisions to improve functionality.
Bartender
Legends of Lafayette
06.2020 - 08.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation, and memorizing drink orders to promote loyalty.
Intern
Lafayette City Marshals Office
08.2022 - 12.2022
- Accompanied and assisted officers with their daily tasks
- Attended court proceedings with the bailiffs at the courthouse
- Shadowed officers in preforming warrant stops
- Handled court issued documents
Ice Cream Server
Borden’s Ice Cream Shop
05.2019 - 09.2019
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Operated cash register, taking payments and issuing customer receipts.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
Recreational Sports Facility and Fitness Assistant
University Of Louisiana At Lafayette
08.2018 - 07.2019
- Opening and closing the recreation center
- Responsible for enforcing all campus recreation policies and procedures
- Kept fitness areas, machines, and spaces clean and orderly for customers.
- Conducted inspections of equipment with safety protocol and equipment longevity in mind.
- Coordinated healthy and safe use of fitness tools, equipment and spaces to prevent injuries.
- Provided emergency first aid and CPR as needed.
Restaurant Waiter
Texas Road House
11.2017 - 06.2018
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Education
Bachelor of Science - Criminal Justice
University of Louisiana At Lafayette
Lafayette, LA12.2022
High School Diploma -
Covington High School
Covington, LA05.2018
Skills
- Prepare Detailed Reports
- Integrated Marketing
- Brand Awareness
- Organizational Abilities
- Liquor Law Compliance
- Teamwork and Professionalism
- Handling Difficult Customers
- Food Preparation and Safety
Accomplishments
- University of Louisiana at Lafayette640-2545
- Jared Diose
- CEO
- Legends of Lafayette
- Jdoise1974@gmail.com
- Kackie Lerille
- CEO
- Bordens Ice Cream Shoppe781-2098
- Alan Prejean
- Group Supervisory Special Agent
- Homeland Security Investigations
- Albuquerque, NM226-6356
- David Pezzutti Assistant Special Agent in Charge Homeland Security Investigations Orlando, Florida 202-491-3076
Additional Information
- Extra-curricular Accomplishments , Two Year Letterman Varsity Football 2017-2018 12th man Football Award 2018 Three Year Letterman Power Lifting 2016-2018 National Champion Power Lifter 2018 State Champion Power Lifter 2018 State Record Holder Bench Press 2018 3rd Place National Power Lifting Championships 2017 2nd Place Louisiana State Championships 2017 Community Involvement Lambda Chi Alpha Fraternity Community service The Big Event-campus community service 2018-2019 Soul Camp-campus community service 2018
Timeline
Product Analyst
Freedom By NBA
03.2023 - 08.2023
Intern
Lafayette City Marshals Office
08.2022 - 12.2022
Bartender
Legends of Lafayette
06.2020 - 08.2023
Ice Cream Server
Borden’s Ice Cream Shop
05.2019 - 09.2019
Recreational Sports Facility and Fitness Assistant
University Of Louisiana At Lafayette
08.2018 - 07.2019
Restaurant Waiter
Texas Road House
11.2017 - 06.2018
Bachelor of Science - Criminal Justice
University of Louisiana At Lafayette
High School Diploma -
Covington High School
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