Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
19
19
years of professional experience
1
1
Certification
Work History
President/Owner
McMahan Insurance Group
04.2005 - 01.2024
Drove revenue growth by expanding product offerings and identifying new market opportunities
Launched new products successfully into the market after meticulous research, planning, and marketing campaigns
Cultivated strong relationships with external partners to foster collaboration and maximize resources
Managed financial, operational and human resources to optimize business performance
Initiated strategy to drive company growth and increase market share and profitability
Developed innovative sales and marketing strategies to facilitate business expansion.
Farmers Insurance Office Owner
Farmers Insurance Group
01.2017 - 01.2020
Increased customer satisfaction by implementing efficient business processes and providing exceptional service
Developed and maintained strong relationships with clients, resulting in repeat business and referrals
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation
Implemented marketing strategies to increase brand awareness and attract new customers
Managed day-to-day business operations
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Director of Medicare Advantage
Passport And Evolent Health Care
11.2014 - 04.2017
Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition
Formed strategic partnerships and connected with potential clients to drive business development
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability
Negotiated favorable contracts with vendors for reduced costs and improved service quality.
Director of Managed Care
Commonwealth Of Kentucky
03.2011 - 07.2013
Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels
Cultivated partnerships with external Healthcare Providers to maximize business opportunities and extend network reach within the Kentucky Managed Care sector
Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation
Ensured compliance within State regulations and legal requirements by implementing comprehensive policies and procedures
Developed and implemented effective strategies with Managed Care Organizations to achieve business goals and provide the Kentucky Medicaid Population with improved healthcare outcomes and delivery systems.
Education
Bachelor of Science Biology/Zoology -
University of Louisville
Louisville, KY
05.1984
High School Diploma -
Ballard High School
Louisville, KY
05.1979
Skills
Quality Assurance
Program Oversight
Talent Recruitment
Brand Management
Revenue Generation
Contract Management
Healthcare Policy
Sales and Marketing
Business Development
Executive Performance Management
Certification
Kentucky and Indiana Insurance Licensure Number 376059