Thomas Michael James Strelka
Stockton,CA
Summary
Energetic & Ethical Person with 20-plus years of experience. Skilled communicators adapt to representing information in meaningful ways and have, Ability to identify a business need—aggressive and driven individuals. Would always find a way to help others or point them in the appropriate direction. Thrive on helping one person grow at a time. Believe in honesty. Thrive on giving positive insight. Results-driven Sales Manager bringing a progressive background in aggressive environments. A natural leader with exceptional skills in customer relations, administration, and scheduling. Manages competing priorities with organized and resourceful approaches. Seasoned Marketing Coordinator knowledgeable about customer service. Excellent attention to detail and remarkable critical thinking skills. Proficient in developing and overseeing projects with a focus on quality and efficiency.
Overview
18
18
years of professional experience
Work History
MARKETING COORDINATOR
CAREERHISTORY, UTILITY TELECOM LLC
Stockton, CA
08.2018 - 07.2022
- Generated $120,000 in sales by identifying & qualifying an enterprise for telecommunication needs
- Created content for and presented pitch deck that secured millions of dollars
- Salesforce Administrator
- Created all content for business marketing events such as Stock-A-Con and several golf tournaments
- Created scripts and verbiage for appointment setters
- Received all inbound calls from companies sales line
Inside Sales Specialist
AVITEK/NEOZENE
Stockton, CA
08.2015 - 07.2018
- Prepared and execute presentations/demos for clinical trial reviews
- Provide solutions to customer inquiries
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Earned “President’s Clubs” status for achieving percentage goal overall stats
- Supported vendors that represented Health Studies C
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions
- Developed and delivered engaging sales presentations to convey product benefits
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages
- Created and updated customer accounts with relevant information.
- Applied mathematical skills to calculating amounts, negotiating prices, and setting up contracts.
CALL CENTER MANAGER
TG MARKETING
Salida, CA
03.2010 - 01.2015
- Reached out to businesses that are looking to grow their revenue stream
- Trained and managed team of 42 employees
- Worked with Insurance, Roofing, Solar, Payroll, Telecommunications,
- Software, Meetings, Events, and Wireless companies to set appointments
- Tracked payroll as well as production
- Used closing skills to develop several companies that needed TG
- Marketing’s services
- Established and oversaw performance targets for call center associates
- Developed quality employees within company call center to take over leadership positions
- Created clear and effective policies governing all aspects of employee work and interaction with customers
- Assisted in gathering facts and documents utilized for companies sales process
TARGET ELECTRONICS MANAGER
MARKET SOURCE
Manteca, CA
05.2007 - 03.2010
- Handled cash and dealt with customers and employees
- Prepared hours, scheduled and did payroll
- I would keep track of efficiency and customer service methods
- Devoted special emphasis to punctuality and worked to maintain attendance
- Successfully maintained clean, valid driver's license and access to reliable transportation
- Proved successful working within tight deadlines and a fast-paced atmosphere
- Demonstrated respect, friendliness, and willingness to help
- Worked with customers to understand needs and provide excellent service
- Prepared variety of different written communications, reports, and documents
BLOOD TELERECRUITER MANAGER
DELTA BLOOD BANK
Stockton, CA
03.2003 - 02.2007
- Trained and hired 26 agents to call needed blood types for local Hospitals
- Tracked payroll and performance
- Used BBCS (Blood Bank Computer System) to input certain blood types needed for Hospital
- Would put stronger callers on most urgent or rare blood types
- In charge of scheduling donors for Apheresis donation( removal of blood plasma from body by withdrawing blood, its separation into plasma and cells, and reintroduction of cells)
- Proved successful working within tight deadlines and a fast-paced atmosphere
- Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting
- Exceeded goals through effective task prioritization and great work ethic
- Demonstrated respect, friendliness, and willingness to help wherever needed
Education
Associate of Arts - Business Administration And Management
06.2000
- Elected Captain of Forensics debate team
- Continuing education in Salesforce CRM Administration
- Member of Theater/Drama Club
- Dean's List Summer 99 Semester
- Awarded 2nd place in Dramatic Interpretation
- 1st place trophy for Humorous Improvisation
- Member of Community Theatre
- Completed professional development in Salesforce data building
- Professional development completed in Safety Certification
High School Diploma -
06.1996
- Elected Captain of Debate Team
- Member of The Honor Roll 8 times
- Member of Forensics
- Captain of the Basketball Team
- All Conference and District Basketball Player of the year
- Completed professional development in Debate
Skills
- Complaint resolution
- Sales expertise
- CRM
- Staff education and training
- Trade shows and events
- Marketing collateral
- Advertising solution development
- Strategic planning
- Campaign management
- Time management
Accomplishments
- I have received the Presidents Club Award 2 times.
- I have several certificates for efficiency and outstanding leadership
- Certificates for meeting criteria
- 5 employee of the month awards
- Developed and instituted employee training and retention initiative which reduced personnel turnover by 24% within 8 months.
- Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion of sales report
- Investigated, identified and reconciled account discrepancies totaling $129,000 in company savings.
- Resolved product issue through consumer testing.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
MARKETING COORDINATOR - CAREERHISTORY, UTILITY TELECOM LLC
08.2018 - 07.2022
Inside Sales Specialist - AVITEK/NEOZENE
08.2015 - 07.2018
CALL CENTER MANAGER - TG MARKETING
03.2010 - 01.2015
TARGET ELECTRONICS MANAGER - MARKET SOURCE
05.2007 - 03.2010
BLOOD TELERECRUITER MANAGER - DELTA BLOOD BANK
03.2003 - 02.2007
Cape Fear Community College - Associate of Arts, Business Administration And Management
Davie High School - High School Diploma,
AAU Basketball Coach
I was in charge of the High School boys/mens basketball team. Held practices and led the team to back to back titles for the Central Valley area.
AAU Basketball Coach
I was in charge of the High School boys/mens basketball team. Held practices and led the team to back to back titles for the Central Valley area.
AAU Basketball Coach
I was in charge of the High School boys/mens basketball team. Held practices and led the team to back to back titles for the Central Valley area.
AAU Basketball Coach
I was in charge of the High School boys/mens basketball team. Held practices and led the team to back to back titles for the Central Valley area.
Similar Profiles
Jason CrawfordJason Crawford
Welder Fitter at Western Utility TelecomWelder Fitter at Western Utility Telecom
JULIAN MARTINEZJULIAN MARTINEZ
Planner 3/ Planning Supervisor at Quanta Utility Electrical Services / Par West LLC BDAPlanner 3/ Planning Supervisor at Quanta Utility Electrical Services / Par West LLC BDA
Shane HainesShane Haines
Crew Manager at C-2 Utility Contractors, LLCCrew Manager at C-2 Utility Contractors, LLC