Thomas Miller
LAKEWOOD,United States
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
27
27
years of professional experience
Work History
Bartender
Portuguese Hall
09.2018 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender/Server
Original Roadhouse Grill
10.2008 - 09.2015
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Bartender/Server
TGIFridays
08.1997 - 10.2008
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
Education
High School Diploma -
San Gorgonio High School
San Bernardino, CA06.1988
Skills
- Food Service
- Basic accounting
- Menu Memorization
- Beverage Preparation
- Payment Processing
- Food Preparation
- Suggestive Selling
- Food Running
- Health codes compliance
- Aloha POS
Timeline
Bartender
Portuguese Hall
09.2018 - Current
Bartender/Server
Original Roadhouse Grill
10.2008 - 09.2015
Bartender/Server
TGIFridays
08.1997 - 10.2008
High School Diploma -
San Gorgonio High School
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