Summary
Overview
Work History
Education
Skills
Goals
Timeline
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Thomas Milligan

Lake Dallas,TX

Summary

I served in the United States Air Force; have experience in numerous security jobs, retail, and management. I am a versatile employee trained in management, leadership, and customer service who thrives in dynamic, challenging and fast-paced professional environments.

Overview

15
15
years of professional experience

Work History

Owner, Operator, and Builder

The Rustic Beard
12.2014 - Current
  • Owner, Operator, and builder of The Rustic Beard rustic, western, and log cabin style furniture and décor
  • Travel to customer houses or businesses to take measurements, inquire about customized requests, and give estimates
  • Self promote my business and networking to build name and reputation
  • Run social media for pictures of work, answer all customer questions and build requests.

Manager

Refined Hospitality Concepts LLC
08.2021 - 07.2023
  • Managing day and night shifts of multi-unit venues
  • Manage day to day operations of F.O.H to ensure guests had the best experience possible by ensuring host / bussers / servers / food runners / and bartenders were properly trained in knowledge of our restaurant, menu items, and corporate standards
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees
  • Performed all duties as followed: Host, busser, server, expo line, dish pit, assisted with kitchen needs
  • Performed inventory of all facets and location organization
  • Trained new hire managers on operations of our restaurant, corporate standards, and online paperwork.

Up In Smoke cigar shop
01.2014 - 09.2014
  • Manage all daytime operations
  • Handled inventory, pricing and customer service
  • Performed all opening / closing duties when applicable
  • Provided knowledgeable service to guests with any product or maintenance issues.

United States Air Force Reserves
10.2011 - 10.2013
  • Lead, manage, supervise, and perform force protection duties
  • Enforce standards of conduct, discipline, and adherence to laws and directives
  • Manage supply by ordering and issuing military equipment.

United States Air Force
08.2008 - 08.2010
  • Load, unload, and position munitions on aircraft
  • Load, position, perform safety operations, and unload munitions
  • Inspect, repair, and maintain aircraft release, launch, suspension, and monitor systems; aircraft weaponry; and related equipment
  • Operate, inspect, and perform operator maintenance on related munitions handling, loading, and test equipment.

Education

Accumulated over 60 college credit hours over military career through training and education courses. -

Community College of the Air Force
10.2013

Licensed through the state of Texas as a basic peace officer. -

Cedar Valley College
01.2013

Skills

  • Inventory Management
  • Staff Training
  • Problem Solving
  • Conflict Resolution
  • Decision Making
  • Leadership Abilities
  • Team Building
  • Employee Training
  • Staffing Oversight
  • Change Management
  • Performance Improvement
  • Coaching and Mentoring

Goals

My goal is to work with a strong company and contribute to its success and growth.

Timeline

Manager

Refined Hospitality Concepts LLC
08.2021 - 07.2023

Owner, Operator, and Builder

The Rustic Beard
12.2014 - Current

Up In Smoke cigar shop
01.2014 - 09.2014

United States Air Force Reserves
10.2011 - 10.2013

United States Air Force
08.2008 - 08.2010

Accumulated over 60 college credit hours over military career through training and education courses. -

Community College of the Air Force

Licensed through the state of Texas as a basic peace officer. -

Cedar Valley College

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Thomas Milligan