Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Freelancegraphicdesigner
Webdesigner
Hobbies and Interests
Hobbies
Languages
Timeline
Generic

Thomas Mangaladoss

Columbia,SC

Summary

Responsibility is the operations leader of the restaurant focused on profitability, Guest service, Food safety, people development and operations management and support the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. Highly organized Assistant Manager skilled in leading teams, managing daily operations and boosting customer satisfaction. Achieved success in increasing sales and profits, resolving customer complaints, and overseeing staff.

Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard.

Also, Creative individual with experience in graphic design. Specializes in digital and print design with a focus on brand identity and logo design. Passionate about creating visually stunning and effective designs to help clients reach goals. Talented professional with experience in branding, product packaging and corporate identity design. Skilled in Adobe Creative, HTML and CSS. Passionate about creating aesthetically pleasing designs to meet client needs.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Fry Cook (Chicken)

Zesto of Forest Drive
05.2024 - 05.2024
  • Prepping the food for frying, watching the fryer to ensure the food does not overcook, and maintaining the deep fryer to ensure it is operating correctly and safely.
  • Managed approximately 15 incoming calls for order per shift.

Assistant Manager

Zesto of Chapin
05.2004 - 02.2024
  • Prepping the food for sandwich, Salad, Customer Service at Cashier and as Assistant Manager.
  • Attending phone calls for the food orders
  • My smiles make a welcoming atmosphere to the customers.
    This positive emotional experience translates into higher satisfaction and a greater likelihood of returning many customers.

Assistant Manager

Burger King
08.2023 - 12.2023
  • Mentored team members to enhance personal hygiene, food safety, and accountability in the workplace
  • Upload sales and gross profit report to assess company efficiency
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
  • Receiving products, inspecting, storing, and monitoring temperatures
  • Developed a loyal and highly satisfied customer base through proactive management of team customer service strategies
  • Supervised day-to-day operations to meet performance, quality, and service expectations
  • Maintained a professional demeanor by staying calm when addressing unhappy or angry customers
  • Assisted in organizing and overseeing assignments to drive operational excellence
  • Identified and communicated customer needs to supply chain capacity and quality teams
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills
  • Established team priorities, maintained schedules, and monitored performance
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.

Freelance Graphic Designer

AJ Graphics
03.2012 - 07.2020
  • Employed design fundamentals when selecting typography, composition, layout, and color in design work
  • Created digital image files for use in digital and traditional printing methods
  • Applied knowledge of production to create high-quality images
  • Met with customers to present mockups and collect information for adjustments
  • Completed final touches for projects such as image sizes and font selection
  • Developed creative design for print materials, brochures, banners, and signs
  • Designed website layouts, templates, and unique branded looks
  • Created a broad range of work using various design techniques
  • Developed print materials such as brochures, banners, and signs
  • Contributed design ideas in early planning stages with customers and project managers
  • Completed final touches for projects before rollout
  • Worked with clients to gather and define requirements, establish scopes, and manage project milestones.

Web Designer

Zebra Custom Designs Inc
01.2010 - 09.2011
  • Promoted brand identity by creating company logos and delivering attractive, user-friendly, and unique websites
  • Enhanced functionality and appearance of the website and repaired functionality issues
  • Translated customer requirements into technical site concepts for bidding and initial planning purposes
  • Conducted post-deployment evaluations to measure user experience success
  • Configured templates for clients to easily customize
  • Reviewed designs created by freelance designers and provided feedback for revisions
  • Designed the user interface to meet client specifications
  • Designed highly engaging interactive user interfaces that complied with modern web standards
  • Completed domain name registrations and maintained the website and web hosting account
  • Developed graphic and image assets for both content and digital marketing efforts
  • Kept software up to date and monitored the website for security vulnerabilities to boost overall security.

Education

P.G. Diploma in Multimedia Technology - (I Am Pursuing A Degree)

Madurai Kamarajar University
Madurai, Tamilnadu, India.
08.2024

GED -

Irmo AE
Irmo, SC
01.2018

BBA: Business Administration - Business Administration

Madurai Kamarajar University
Madurai, Tamilnadu, India
01.2016

Skills

  • Illustrator - Making flyers, brochures,
  • Photoshop - Photo editing
  • Corel Draw - Business Cards
  • Dreamweaver - Web Pages
  • Microsoft Word - Resume, Covering letter

Accomplishments

I did the website and maintaining for our Indian church community in columbia, SC.

Certification

  • Praxis-ParaPro for Teacher Assistant, 04/18/2018
  • Professional Development - Early Care and Education Professional, 04/11/2018, Nursery Road Elementary School, Columbia, SC 29212
  • Servsafe Certification for Food Protection Manager, 2023-2028
  • Introcuction to illustrator CS6, 11/2020
  • Creating Mobile Apps with HTML5, 04/2022
  • Intermediate WordPress Websites, 07/2021

Freelancegraphicdesigner

03/2012, 07/2020, AJ Graphics

Webdesigner

01/2010, 09/2011, Zebra Custom Designs Inc

Hobbies and Interests

  • Playing Music / Tabla
  • Video editing

Hobbies

Tabla Playing:
The tabla, a traditional Indian percussion instrument, is more than just a hobby for me; it’s a journey into the rich heritage of Indian classical music. Playing the tabla not only connects me with ancient rhythms and cultural traditions but also hones my sense of rhythm and coordination. Each beat and rhythm pattern I master represents a new layer of musical expression and precision.

Video Editing:
On the other hand, video editing allows me to weave narratives and craft compelling visual stories. This hobby taps into my technical and creative sides, as I manipulate footage, incorporate effects, and refine audio to produce engaging content. The process of video editing sharpens my attention to detail and enhances my ability to visualize and execute a coherent and polished final produc

Languages

English
Professional Working
Tamil
Full Professional

Timeline

Fry Cook (Chicken)

Zesto of Forest Drive
05.2024 - 05.2024

Assistant Manager

Burger King
08.2023 - 12.2023

Freelance Graphic Designer

AJ Graphics
03.2012 - 07.2020

Web Designer

Zebra Custom Designs Inc
01.2010 - 09.2011

Assistant Manager

Zesto of Chapin
05.2004 - 02.2024

P.G. Diploma in Multimedia Technology - (I Am Pursuing A Degree)

Madurai Kamarajar University

GED -

Irmo AE

BBA: Business Administration - Business Administration

Madurai Kamarajar University
  • Praxis-ParaPro for Teacher Assistant, 04/18/2018
  • Professional Development - Early Care and Education Professional, 04/11/2018, Nursery Road Elementary School, Columbia, SC 29212
  • Servsafe Certification for Food Protection Manager, 2023-2028
  • Introcuction to illustrator CS6, 11/2020
  • Creating Mobile Apps with HTML5, 04/2022
  • Intermediate WordPress Websites, 07/2021
Thomas Mangaladoss