Thomas Wayne Cannady

• Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy' Motivational interviewing, and person centered therapy.
• Collected urine samples to test for substance use.
• Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
• Developed individual treatment goals based on history and diagnosis.
• Provided counseling and support to clients with drug and alcohol abuse issues.
• Maintained excellent attendance record, consistently arriving to work on time.
• Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
• Work with MAT and Harm Reduction model clients.
• Manage caseload of 40 - 50 clients.
• Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
• Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
• Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
• Facilitated group and individual therapy in outpatient setting.
• Displayed sensitivity to cultural and linguistic needs of clients and families served.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Used coordination and planning skills to achieve results according to schedule.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

• Scheduled appointments with applicants to gather information and explain benefits processes.
• Interviewed applicants and explained scope of different available benefits.
• Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
• Documented all communication with applicants and inputted information into system using Gateway.
• Communicated with people from various cultures and backgrounds, using active listening and interpersonal talents to ensure consistency.
• Managed processing of all benefits applications, including those for financial assistance and food stamps.
• Inputted all gathered information and researched data on applicants into computer system using Gateway.
• Educated patients on eligibility and affordability options by offering insightful information.
• Answered clients telephone calls promptly and in appropriate manner.
• Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
• Actively pursued personal learning and development opportunities.

Conducted therapeutic individual and family therapy sessions.

• Observed client behavior and responses to treatment.
• Facilitated discharge by encouraging and reassuring clients throughout their transitions.
• Developed and implemented treatment plans and modified when needed.
• Connected clients with community service and resource agencies.
• Interviewed and assessed 5 incoming residents per week.
• Led 10 group therapy sessions each week.
• Conducted 5 one-on-one counseling sessions per week.
• Explained available substance abuse treatment services to clients.
• Drafted monthly summary to review each client's level of participation.
• Consulted with clients when developing long term treatment plan goals and objectives.
• Obtained necessary signatures on "Release of Information" forms to obtain medical and treatment records from other service providers.
• Educated clients and their families about client rights and responsibilities.
• Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
• Followed up with program participants after program completion to track progress.
• Managed and restrained violent, potentially violent and suicidal clients.
• Encouraged clients to get involved in social, recreational and other therapeutic activities to enhance interpersonal skills and develop social relationships.
• Notified supervisor in cases involving potential domestic abuse and other family problems affecting clients' development.
• Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
• Collected urine samples to test for substance use.
• Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
• Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
• Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
• Led supportive group discussions and education sessions with alcohol and drug users and families.
• Facilitated group and individual therapy in outpatient setting.
• Displayed sensitivity to cultural and linguistic needs of clients and families served.
• Developed individual treatment goals based on history and diagnosis.
• Provided counseling and support to clients with drug and alcohol abuse issues.
• Maintained excellent attendance record, consistently arriving to work on time.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
• Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
• Led supportive group discussions and education sessions with alcohol and drug users and families
• Maintained thorough clinical treatment notes
• Discussed with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in past criminal behavior
• Conducted individual and group therapy sessions for outpatient clients
• Worked closely with drug court staff in designing treatment plans specific to client needs
• Supported and counseled clients with drug and alcohol addiction
• Conducted chemical dependency program orientation sessions
• Collected urine samples from clients to test for substances
• Identified treatment goals based on individual diagnosis and history
• Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources