Summary
Overview
Work History
Education
Skills
Timeline
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Thommy Patterson

Kernersville,NC

Summary

Seasoned software quality assurance analyst with a strong background in developing and implementing testing protocols to enhance product reliability and efficiency. Skilled in various testing methodologies, including automated and manual testing techniques, to identify bugs and ensure compliance with quality standards. Demonstrated ability to work collaboratively with development teams to facilitate smooth and effective software releases. Successfully reduced error rates and improved user satisfaction through comprehensive testing strategies and continuous improvement practices.

Highly analytical BA/QA Analyst with background in identifying business requirements and creating test plans. Strengths include deep understanding of software development life cycle (SDLC), Agile methodologies, and quality assurance processes. Have made significant contributions to previous employers by improving product quality, reducing defects, and streamlining testing processes. Possess strong problem-solving skills, the ability to work collaboratively within cross-functional teams, and exceptional communication skills for clear articulation of complex technical concepts.

Overview

27
27
years of professional experience

Work History

Qa /QA Analyst

Texwipe
1210 S Park St Kernersville, Nc
03.2000 - 02.2025
  • Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
  • Created and optimized automated testing tools for repetitive tasks.
  • Interacted with customers to understand their needs and expectations from the software applications.
  • Performed manual testing for functional, regression and integration tests.
  • Participated in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
  • Tracked progress of each sprint cycle by creating dashboards using tools like Microsoft Excel and Tableau.
  • Met project scope and delivery dates by planning optimal testing schedules.
  • Provided technical support during UAT phase by troubleshooting any reported issues.
  • Conducted software performance tests on multiple platforms including web browsers and mobile devices.
  • Worked with off-site teams to complete timely tests and facilitate smooth product releases.
  • Monitored and facilitated bug resolutions to optimize software.

Qa /QA Inspector

Gilbarco veeder-Root
Greensboro, North Carolina
02.1994 - 03.2000
  • Refined procedures to maintain steady quality standards.
  • Developed methods for inspecting newly developed products.
  • Selected samples for use as test models.
  • Conducted process audits to ensure compliance with established standards.
  • Evaluated incoming material from suppliers against drawings and purchase order specifications.
  • Inspected parts for defects such as cracks, chips, scratches, burrs or other surface imperfections.
  • Calibrated products to match design and operational specifications.
  • Noted changes during testing in project documentation.
  • Performed mechanical, electrical, functional, and dimensional inspections on components and assemblies.
  • Provided safety information to contractors, engineers, or test equipment operators.

Education

High School Diploma -

Mount Pleasant Highshool
San Jose, CA
06-1987

Skills

  • Test scripting
  • Software documentation
  • Test automation
  • Security testing
  • Workflow Analysis
  • Test planning
  • Test case development
  • Performance testing
  • Cross-functional coordination
  • Regression testing
  • Functional testing
  • Load testing
  • Defect tracking
  • User acceptance testing
  • System integration testing

Timeline

Qa /QA Analyst

Texwipe
03.2000 - 02.2025

Qa /QA Inspector

Gilbarco veeder-Root
02.1994 - 03.2000

High School Diploma -

Mount Pleasant Highshool
Thommy Patterson