Energetic and enthusiastic about helping those create a bright future based on personal strengths, academic ability and career goals.
Overview
6
6
years of professional experience
Work History
Claims Specialist
City of Grand Junction
2023.04 - 2024.04
Manage a high volume of claims effectively by prioritizing tasks and maintaining excellent time management and organizational skills
Develop strong working relationships with external partners such as insurance adjusters, legal counsel, and medical professionals to facilitate efficient claim resolution processes
Produced and maintained a report for random drug results for City employees for over 600 employees
Maintain accurate records by diligently updating claim files and ensuring all required documentation was submitted in a timely manner
Provide exceptional customer service and guidance during stressful situations by offering empathy and support while resolving issues efficiently
Absorbed all previous responsibilities
Risk Management Intern
City of Grand Junction
2023.02 - 2023.04
Streamlined internal communication processes to facilitate timely identification and reporting of emerging risks
Assisted with property casualty claims for the City by coordinating and speaking with residents and employees about next steps, general questions, and insurance information
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments
Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations
Track and update commercial driver's license protocols as well as Department of Transportation medical cards to keep organization within compliance
Cashier + OPU Runner
Target
2020.11 - 2021.01
Interacted with 200 or more guests a day
Strived to give best service to each individual
Orchestrated drive-up orders to be delivered in two minutes.
Server
Lakewood Estates
2018.08 - 2019.08
Direct 3 people on the floor
Served up to 50 people in one section
Delivered quality service to each guest
Education
Business Admin. - Human Resource Management
Colorado Mesa University
04.2024
Business Admin. - Human Resources
University of Sunderland
07.2022
Nail Tech (Cosmetology) -
Warren Tech
06.2019
Skills
Attention to Detail
Verbal Communication
Case Management
Organization
Personal Information
Title: Claims Specialist
Timeline
Claims Specialist
City of Grand Junction
2023.04 - 2024.04
Risk Management Intern
City of Grand Junction
2023.02 - 2023.04
Cashier + OPU Runner
Target
2020.11 - 2021.01
Server
Lakewood Estates
2018.08 - 2019.08
Business Admin. - Human Resource Management
Colorado Mesa University
Business Admin. - Human Resources
University of Sunderland
Nail Tech (Cosmetology) -
Warren Tech
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