Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thorlowe Blamah

Moline,IL

Summary

Person with a background in different fields but has excelled in all positions. Dedicated worker and the experience in these different fields makes a dependable candidate for this apprenticeship. Experience as a Customer Service professional gave great knowledge of service delivery and proven multitasking abilities. Strong leader and problem-solver dedicated to streamlining operations to decrease issues with clients and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

6
6
years of professional experience

Work History

CDL Class A Truck Driver

CPC Logistics
10.2022 - Current
  • Dropped and hooked trailers and changed configuration of equipment.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.

CDL Class A Truck Driver

Performance Food Group Co
11.2021 - 03.2022
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.

CDL Class A Truck Driver

Norfolk Iron & Metal
05.2021 - 11.2021
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Machine Operator Packer/Floor Associate

Sterilite
08.2020 - 03.2021
  • Monitored plastic material system for fault-free operations to promote safety for team.
  • Attached identification labels to finished packaged items and cut stencils and stencil information on containers such as lot numbers or shipping destinations.
  • Kept production lines running smoothly and efficiently at all times.
  • Regulated machine flow, speed and temperature and stopped and reset machine to address malfunctions.
  • Counted and recorded finished and rejected packaged items.
  • Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
  • Sealed products by applying appropriate fastenings and ties and confirmed seal integrity to prevent product and packaging damage.

Customer Service Representative

Sedgwick
04.2017 - 08.2020
  • Implemented and developed customer service training processes.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Answered constant flow of customer calls with minimal wait times.
  • Increased efficiency and team productivity by promoting operational best practices.

Education

High School Diploma -

Rock Island High School
Rock Island, IL
06.2009

Skills

  • Customer Support
  • Issue Resolution
  • Risk Assessment
  • Superior Time Management
  • Critical Thinking Skills
  • Work Orders
  • Active Listening
  • Documentation
  • Identifying Risks
  • Complex Problem-Solving
  • Computer Proficiency
  • Customer Relations

Timeline

CDL Class A Truck Driver

CPC Logistics
10.2022 - Current

CDL Class A Truck Driver

Performance Food Group Co
11.2021 - 03.2022

CDL Class A Truck Driver

Norfolk Iron & Metal
05.2021 - 11.2021

Machine Operator Packer/Floor Associate

Sterilite
08.2020 - 03.2021

Customer Service Representative

Sedgwick
04.2017 - 08.2020

High School Diploma -

Rock Island High School

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Thorlowe Blamah