Joshua Gentile
Kokomo
Summary
Dedicated professional with a strong background in customer service and editing. Known for exceptional attention to detail and collaborative decision-making, contributing to high-quality outcomes in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
08.2022 - Current
- Prepared high-quality espresso beverages following standardized recipes and procedures.
- Delivered exceptional customer service by actively engaging with customers and addressing inquiries.
- Maintained cleanliness and organization of workspace, ensuring compliance with health and safety standards.
- Trained new baristas on beverage preparation techniques and customer service best practices.
- Handled cash transactions accurately while balancing the register at the end of each shift.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Assistant Copy Editor
Field Journal at IUK
08.2025 - 04.2026
- Edited and proofread submissions for clarity, grammar, and adherence to style guidelines.
- Collaborated with writers to refine content structure and enhance overall quality.
- Managed editorial calendar, ensuring timely submission of materials for publication.
- Coordinated peer review processes to ensure thorough evaluation of articles before publication.
- Demonstrated strong attention to detail through identifying and correcting errors in various document formats such as manuscripts, reports, and marketing materials.
Education
No Degree - English Writing
Indiana University Kokomo
Kokomo Indiana07-2029
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Exceptional customer service
- Team leadership
- Decision-making
Timeline
Assistant Copy Editor
Field Journal at IUK
08.2025 - 04.2026
Barista
Starbucks
08.2022 - Current
No Degree - English Writing
Indiana University Kokomo