Thu Nguyen
Lakewood,WA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Nails Technician/Receptionist
Cute Nails
09.2019 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Kept tidy and organized area to comply with cleanliness standards.
- Oversaw schedule to manage appointments of new and existing clients.
Salesman
Perfume Paradise
01.2021 - 04.2021
- Increased sales by offering advice on purchases and promoting additional products.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Negotiated contracts with clients and developed relationships with key personnel.
Cashier
Pho Han Restaurant
03.2017 - 08.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Arts - Accounting
Tacoma Community College
Tacoma, WA09.2024
High School Diploma -
Edmonds Community College
Lynnwood, WA09.2019
Skills
- Time Management
- Customer Service
- Call Answering and Routing
- Appointment Management
- Guest Check-In
- Front Desk Management
- Client Checkout
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Timeline
Salesman
Perfume Paradise
01.2021 - 04.2021
Nails Technician/Receptionist
Cute Nails
09.2019 - Current
Cashier
Pho Han Restaurant
03.2017 - 08.2019
Associate of Arts - Accounting
Tacoma Community College
High School Diploma -
Edmonds Community College
Similar Profiles
Alyssa MartinezAlyssa Martinez
Extern at Cute Smiles 4 KidsExtern at Cute Smiles 4 Kids
Armando CotaArmando Cota
Chef Manager at Cute CakesChef Manager at Cute Cakes
Madison SainMadison Sain
Kennel Assistant at Cute and Cuddly K-9'sKennel Assistant at Cute and Cuddly K-9's
Alfred CollinsAlfred Collins
Public Safety Officer at U.W. Northwest HospitalPublic Safety Officer at U.W. Northwest Hospital
Tanisha N. RobertsTanisha N. Roberts
General Manager at McdonaldsGeneral Manager at Mcdonalds