Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Thurston Reese

Shoreline,WA

Summary

Professional with experience in front-line customer service, adept at creating welcoming environments and ensuring smooth operations. Skilled in multitasking, handling inquiries, and resolving issues efficiently. Strong team player focused on collaboration and achieving results, adaptable to changing needs and priorities. Known for reliability, excellent communication skills, and positive attitude.

Overview

6
6
years of professional experience

Work History

Front of House Employee

Ono Poke Edmonds
10.2023 - 08.2024
  • Worked at the cash register and worked within a team to prepare and create safe and healthy food.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.

Front of House Employee

Brileys BBQ
09.2022 - Current
  • Experience with customer service
  • Working with a group
  • Balanced a heavy workload with school and sports
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.

06.2019 - 08.2020
  • Collaborated with friends in an independent landscaping venture
  • Worked with a group of people (1-2 others) on various large and small-scale yard work projects around the Shoreline/Lake Forest Park area
  • Experience with power tools
  • Communicated with various clients electronically

Education

High School -

Shorecrest High School
06.2024

Nursing

Loyola University of Chicago
Chicago, IL
05-2028

Skills

  • Strong work ethic
  • Customer service
  • Team player attitude
  • Problem-solving
  • Time management
  • Clear communication
  • New staff training

Interests

  • Team Sports
  • Passionate about balancing physical health with mental and emotional wellness
  • Gym Workouts
  • Committed to improving personal fitness through regular participation in [sport]
  • Playing Sports
  • Hiking
  • Rock Climbing
  • Camping

Timeline

Front of House Employee

Ono Poke Edmonds
10.2023 - 08.2024

Front of House Employee

Brileys BBQ
09.2022 - Current

06.2019 - 08.2020

High School -

Shorecrest High School

Nursing

Loyola University of Chicago