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Aspiring customer service professional with over 7 years of successful experience. Responsive and efficient client engagement through effective communication and sincere interpersonal skills. Harnessing new information and knowledge, have been critical developing a reputation reliable professional eager to support an organization’s success.

Compassionate and motivated public health professional with a robust background in youth mentorship, community development, and culturally responsive health promotion. Currently completing a double degree in Public Health and Global Studies, demonstrating hands-on experience with diverse communities, particularly refugee and migrant youth. Strong communication, coordination, and case management skills enhance the commitment to social equity, inclusion, and youth empowerment. Aiming to support young people in overcoming systemic barriers to access meaningful pathways for their growth.

Knowledgeable airport services professional with more than one year of progressive experience in the field. Good relationship-building and problem-solving abilities with a resilient and adaptable approach. Dedicated professional versed in handling airline check-in services and managing baggage activities. Efficient and hardworking with a proactive attitude. Handles reservations and provides passengers with detailed travel information to resolve inquiries and foster satisfaction. History includes managing customer service, sales, and operational areas for OmanAir, SalamAir Airlines, and other airlines. Well-versed in ticketing, ramp, and gate processes. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level officer services position. Ready to help the team achieve company goals achieve company goals.

Dedicated and experienced Customer Service Executive with a strong background in Aviation operations seeking a challenging role where I can utilize my skills in providing exceptional customer service and contributing to the efficient operation of airline services.

Thuy Cao

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Passenger Service Agent

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Bookkeeping Certification - Accounting

Bookkeeping Certification General Educational Diploma - undefined

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Passenger Service Agent

Customer Service Agent

Bookkeeping Certification - Accounting

Bookkeeping Certification General Educational Diploma - undefined

Business Administration

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