Thuy Xuan Nguyen
Cleveland,OH
Summary
I am a dynamic and results-oriented person with a small experience at Chat Café, and I'm able to demonstrate products and provide exceptional customer assistance. Plus, excelled in sales follow-up and technical support, enhancing customer satisfaction and engagement. Skilled in Office Work, including Excel and Microsoft Word, with a knack for quickly resolving customer complaints and boosting sales through effective demonstrations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Agent
Chat Café
Ho Chi Minh
08.2023 - 12.2023
- Participated in trade shows and other events to promote our products and services.
- Resolved customer complaints promptly and effectively.
- Replenished and arranged items to maintain appearance.
- Delivered in-person demonstrations to persuade potential buyers.
Volunteer Coordinator
Ho Chi Minh Communist Youth Union
Ho Chi Minh
10.2020 - 10.2020
- Regulate and guide guests and other volunteers, as well as assist them with issues and questions.
- Maintain and support the event by helping the guests, and other children, follow the shows of the event.
- Teach other kids to learn about five things Ho Chi Minh taught, as well as help them acknowledge national history and other education.
Education
Some College (No Degree) - International Busisness
Western Sydney University
VietnamSome College (No Degree) - Marketing
Cleveland State University
Cleveland, OHSkills
- Sales follow-up
- Technical support
- Demonstrating products
- Proposal development
- Customer assistance
- Objection handling
- Familiar with Excel and Microsoft Word
- Advanced in Office Work
Languages
Vietnamese
Native/ Bilingual
English
Professional
Certification
- Driver Licenses: Level B2 - Although I have this licenses for years but I'm not saying that I'm good at driving.
- IELTS Band 6.0: I had the IELTS test 4 years ago in order to meet school qualification.
- PTE certification: I gained 65 scores, which is a standard score to achieve.
Affiliations
- Cooking
- Engaging in Board games: detective, strategy and mind game.
- Sports: I can play badminton, soccer or other sports, but I'm not saying I'm good at it.
- I do play some video games but also not good at all.
Timeline
Sales Agent
Chat Café
08.2023 - 12.2023
Volunteer Coordinator
Ho Chi Minh Communist Youth Union
10.2020 - 10.2020
Some College (No Degree) - International Busisness
Western Sydney University
Some College (No Degree) - Marketing
Cleveland State University
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