Thy Ngo
Newark
Summary
Resourceful employee known for high productivity and efficient task completion. Specialize in process optimization and data analysis to improve operational workflows. Excel using strong problem-solving, communication, and organizational skills to deliver projects on time and enhance team performance.
Overview
3
3
years of professional experience
Work History
Technical Workflow Specialist
Radiology Regional Center
Estero, Florida
01.2025 - 11.2025
- Updated office databases (e.g., PACS and RIS) with accurate client information and records.
- Assisted healthcare providers with patient documentation, data entry, and obtaining orders.
- Led patients to exam rooms, answered general questions, and prepared patients for physicians by explaining the process.
- Managed front office customer service, appointment management, billing, and administration tasks to streamline workflow.
Front Desk Receptionist
Radiology Regional Center
North Naples, FL
09.2023 - 01.2025
- Maintained an organized reception area, and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of patient information.
- Provided administrative support, such as filing and scanning necessary documents and ID cards.
- Kept a friendly interaction while greeting and checking in patients.
- Able to communicate with technicians to help maintain a smooth workflow in the office.
Licensed Nail Technician
Modern Nails
Heath, OH
11.2022 - 05.2023
- Created strong relationships with customers and fellow coworkers.
- Communicated effectively with management concerning important issues.
- Kept tidy and organized area to comply with cleanliness standards.
- Assisted in maintaining an organized work environment.
Education
Associate of Applied Science - Medical Billing And Coding
DeVry University
Online01-2027
Certificate of Completion - Cosmetology
Career And Technology Education Centers of Licking County
Newark, OH05-2021
High School Diploma -
Newark High School
Newark, OH05-2021
Skills
- Client and administrative support
- Medical terminology
- Data management
- Complex problem solving
- Experience using healthcare software
- Deadline management
References
References available upon request.
Timeline
Technical Workflow Specialist
Radiology Regional Center
01.2025 - 11.2025
Front Desk Receptionist
Radiology Regional Center
09.2023 - 01.2025
Licensed Nail Technician
Modern Nails
11.2022 - 05.2023
Certificate of Completion - Cosmetology
Career And Technology Education Centers of Licking County
High School Diploma -
Newark High School
Associate of Applied Science - Medical Billing And Coding
DeVry University