Tia Allen
Columbus,GA
Summary
Seasoned professional with a proven track record of enhancing customer satisfaction and team performance at Grease Monkey Columbus #715. Expert in customer support and critical thinking, I excel in fostering team empowerment and ensuring operational excellence. Managed a diverse portfolio of properties with Peachy Clean Services, demonstrating unparalleled dedication and integrity.
Overview
18
18
years of professional experience
Work History
Retail Sales Associate
The Bottle Shop At Mcewen
Columbus, GA
09.2024 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Processed special orders and assisted in product development to meet customer needs.
- Handled cashier duties and trained on back office and accounting procedures.
Store Manager
Grease Monkey Columbus #715
Columbus, GA
01.2018 - 08.2024
- Managed and scheduled team members, ensuring efficient store operations and high customer satisfaction.
- Oversaw inventory controls, parts ordering, and invoicing to maintain optimal stock levels and financial accuracy.
- Developed and trained team members, fostering a collaborative environment and adherence to budgetary guidelines.
Team Leader
My Amazing Maid
Columbus, MI
04.2015 - 08.2018
- Directed a team of 4 in executing cleaning tasks for residential, corporate, and relocation properties.
Owner
Peachy Clean Services
Columbus, GA
05.2007 - 03.2015
- Managed a cleaning service specializing in residential and foreclosure properties, maintaining a client base of 16+ regular customers.
Education
GED -
Akin Technical School
Adkins, TX06-1987
Skills
- Critical Thinking Specialist
- Customer Support Expertise
- Team Empowerment Specialist
- Integrity Driven & Loyalty Committed
- Driven to Overcome Challenges
- Dedicated Task Completion
Timeline
Retail Sales Associate
The Bottle Shop At Mcewen
09.2024 - Current
Store Manager
Grease Monkey Columbus #715
01.2018 - 08.2024
Team Leader
My Amazing Maid
04.2015 - 08.2018
Owner
Peachy Clean Services
05.2007 - 03.2015
GED -
Akin Technical School
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