JUAN CARLOS VEGA
Senior Retail Associate
El Paso,TX
Summary
Skilled retail expert with a background in customer service and inventory management. Proven success in increasing sales via impactful merchandising and ensuring optimal store appearance. Acknowledged for teamwork and detail-oriented approach, consistently producing excellent outcomes in fast-paced retail settings.
Overview
13
13
years of professional experience
2
2
Languages
Work History
Retail Sales Associate
Skechers
04.2025 - 01.2026
- Guided 5-9 customers each shift toward finding ideal shoe selections and sizes.
- Streamlined shelf organization and optimized product presentation.
Freelance Retail & Logistics Associate
Shiftsmart & Uber Eats
10.2024 - 04.2025
- Operated in 3-5 Walmart stores weekly to stock and arrange products.
- Maintained product rotation to ensure freshness and enhanced aisle cleanliness for effortless customer shopping
- Executed 6-7 deliveries weekly on Uber Eats with 100% on-time performance.
- Optimized routes resulting in reduced delivery time
- Maintained customer accuracy and addressed inquiries professionally.
- shiftsmart (Pepsi merchandising) program
- shiftsmart (Circle K store assistance)
- Equipped coolers to enable clerks' focus on customers.
- Sanitized store areas to maintain cleanliness and enhance overall appearance.
Markdowns/Backroom Associate
Marshalls
03.2024 - 09.2024
- Oversaw markdown activities in different departments according to day-specific requirements while processing numerous carts and racks of merchandise each shift.
- Audited inventory to decrease backroom errors and complied with safety and loss-prevention protocols.
Cashier
Spec's
01.2022 - 04.2023
- Assisted customers while delivering prompt, courteous service.
- Maintained cleanliness and organization of checkout area while ensuring adequate stock levels.
Office Assistant
Go Puff
05.2020 - 09.2021
- Streamlined schedules, files, and workspaces to enhance office efficiency.
- Facilitated collaboration among teams to maintain task alignment
Sandwich Artist
Subway
06.2018 - 04.2020
- Assembled personalized sandwiches according to individual customer preferences.
- Audited ingredients and refreshed stock levels when required.
- oversaw opening and closing of facility by maintaining cleanliness and managing upkeep.
Customer Service Representative
GC Services
07.2017 - 06.2018
- Delivered timely service level and productivity objectives, ensuring customers received clear information and valuable solutions.
Customer Service Representative
Conduent
06.2016 - 07.2017
- Supported customers in problem-solving using a respectful approach
- Resolved difficult scenarios and developed effective solutions through attentive listening to customer concerns.
Cashier
7 eleven
03.2013 - 06.2016
- Ensured checkout area remained organized and well-stocked, contributing to inventory oversight and shelf replenishment.
Education
No Degree - Education
The University of Texas At El Paso
El Paso, TXDiploma - undefined
Andress High School
Skills
client service specialist
versatility
Team collaboration
Inventory control specialist
Financial cash oversight
Merchandising specialist
Detail-oriented expertise
Cargo operations
Interests
Reading, Drawing, Painting, Tennis
Timeline
Retail Sales Associate
Skechers
04.2025 - 01.2026
Freelance Retail & Logistics Associate
Shiftsmart & Uber Eats
10.2024 - 04.2025
Markdowns/Backroom Associate
Marshalls
03.2024 - 09.2024
Cashier
Spec's
01.2022 - 04.2023
Office Assistant
Go Puff
05.2020 - 09.2021
Sandwich Artist
Subway
06.2018 - 04.2020
Customer Service Representative
GC Services
07.2017 - 06.2018
Customer Service Representative
Conduent
06.2016 - 07.2017
Cashier
7 eleven
03.2013 - 06.2016
Diploma - undefined
Andress High School
No Degree - Education
The University of Texas At El Paso