Jose Zamora
El Paso,TX
Summary
Highly-motivated employee with desire to take on new challenges. Dedicated Sales Consultant bringing dynamic skills in client oversight. Strong worth ethic, adaptability and exceptional interpersonal skills. Successful at juggling multiple tasks and projects simultaneously. Excellent business knowledge within the commercial and OTR tire business.
Overview
22
22
years of professional experience
Work History
OTR and Commercial Tire Sales Consultant
Border Tire
El Paso, TX
04.2021 - Current
- Build and nurture long-term relationships with key decision-makers at client companies in the construction, mining, and industrial sectors, ensuring a deep understanding of their commercial and OTR vehicle needs.
- Develop and maintain strong client relationships, driving sales revenue by identifying opportunities to expand product offerings and meet client needs across multiple commercial and OTR vehicle segments.
- Provide detailed product information to customers, including technical specifications, benefits, pricing, and availability of commercial tires and OTR products, ensuring they made informed purchasing decisions.
- Boost client satisfaction and loyalty by proactively addressing customer concerns and challenges, offering effective solutions like fleet checks to enhance operational efficiency and ensure long-term success.
- Increased revenue through skillful upselling of additional OTR-related products and services, aligning solutions with clients' specific operational requirements and business goals
- Secured new customer accounts through a consistent combination of proactive cold calling, on-site consultations, and exceptional service, leading to long-term partnerships.
Commercial Tire Sales Representative
Southern Tire Mart
El Paso, TX
08.2019 - 04.2021
- Assisted customers in selecting the appropriate commercial and OTR tire products based on their unique needs. Provided expert recommendations for tire solutions that enhanced customer operations.
- Delivered exceptional customer service by responding to tire-related inquiries, troubleshooting concerns, and addressing complaints, ensuring complete satisfaction for both commercial and OTR tire customers.
- Developed and implemented targeted strategies to increase sales of commercial and OTR tires, focusing on industry-specific needs for construction and off the road vehicles.
- Conducted thorough market research to stay updated on trends in both commercial and OTR tire markets, identifying emerging technologies and competitor pricing to adjust sales strategies accordingly.
- Organized and led promotional events, trade shows, and marketing campaigns designed to attract new customers and increase visibility for both commercial and OTR tire products.
- Provided in-depth technical advice to customers on tire selection and usage for specific off the road applications, including guidance on performance, durability, and cost-effectiveness of OTR and commercial tire products.
- Performed routine inspections of commercial and OTR tires to ensure that all products met quality standards before sale, identifying any defects or issues that could affect performance and recommending solutions to customers.
Tire Sales Specialist
Redburn Tire
El Paso, TX
04.2003 - 08.2019
- Dedicated 13 years in the retread shop, with the final 8 years serving as Manager, overseeing day-to-day operations and ensuring the efficient production of high-quality retread tires.
- Assisted in the hiring, training, and management of 8-10 team members, fostering a collaborative environment that prioritized safety, productivity, and quality in retread tires.
- Successfully transitioned into a sales role over the final 2.5 years, directly engaging with customers to boost revenue and expand the customer base.
- Developed air pressure programs and tread applications to optimize tire performance for commercial tires, ensuring cost-effective solutions tailored to each client's unique operational needs.
- Leveraged in-depth knowledge from the retread shop to troubleshoot and resolve customer issues effectively, using technical expertise to recommend and implement the best tire solutions for commercial tires.
- Cultivated and maintained strong relationships with clients across multiple locations, including El Paso and Southern New Mexico, by providing exceptional customer service, personalized tire recommendations, and timely solutions to operational challenges.
Education
High School Diploma -
Americas High School
El Paso, TXSkills
- Potential client identification
- Client Service Specialist
- Go-To-Market Strategies
- Sales expertise
- Product Promotion
- Territory Sales and Time Management
- Vendor and client relationship management
- Profit Raising
- Service upselling
- Product and service knowledge
- Client rapport
- Customer retention
- Product and Solution Recommendations (applications)
Languages
English
Full Professional
Spanish
Professional
Timeline
OTR and Commercial Tire Sales Consultant
Border Tire
04.2021 - Current
Commercial Tire Sales Representative
Southern Tire Mart
08.2019 - 04.2021
Tire Sales Specialist
Redburn Tire
04.2003 - 08.2019
High School Diploma -
Americas High School
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