TIA BROWN
Franklin Park,NJ
Summary
Results-driven Operations Specialist with a strong background at Natural Systems Utilities, specializing in project management and compliance. Successfully implemented a fleet modernization initiative, resulting in a 25% increase in maintenance efficiency. Proficient in stakeholder engagement and financial oversight, dedicated to enhancing processes and driving success in infrastructure projects. Accomplished Operations Specialist known for strong project coordination and compliance management. Successfully led contract renewals and budget escalations, enhancing operational efficiency and ensuring adherence to safety protocols in a dynamic environment.
Overview
15
15
years of professional experience
Work History
Operations Specialist & National Fleet Supervisor
Natural Systems Utilities (NSU)
Hillsborough, NJ
10.2023 - Current
- Direct operational and project coordination activities across multiple utility and infrastructure projects nationwide.
- Manage 100+ assets and vehicles, ensuring optimal uptime, maintenance scheduling, and compliance with DOT and internal safety protocols.
- Administer contracts, budgets, and documentation for service agreements exceeding $5M.
- Collaborate with engineering, procurement, and field teams to streamline workflows and improve communication efficiency.
- Support financial reporting, accounts receivable reviews, and operational performance tracking across regions.
- Key Projects:
- Led multi-state fleet modernization initiative improving maintenance efficiency by 25%.
- Coordinated $5M+ contract renewals, budget escalations, and compliance reporting.
- Partnered with vendors and engineering teams to enhance operational uptime and asset tracking.
- Developed streamlined workflow documentation for project onboarding and compliance audits.
National Fleet Coordinator / Operations Coordinator
Natural Systems Utilities (NSU)
Hillsborough, NJ
03.2018 - 09.2023
- Led daily coordination of 90+ vehicle fleet operations and project logistics across NY/NJ.
- Facilitated project schedules, vendor communication, and compliance documentation.
- Monitored budgets and processed invoices using Costpoint, maintaining accuracy across contracts.
- Partnered with EH&S, HR, and accounting to align operational goals and ensure field readiness.
Project / Distributor Coordinator
Designer Greetings
Edison, NJ
02.2015 - 03.2018
- Managed 20+ national/international distributor accounts and coordinated global shipping logistics.
- Served as project liaison between warehouse, finance, and production teams to ensure timely and accurate deliveries.
- Streamlined internal order systems, reducing processing delays by 30%.
Project Administrator
Mark Group
Fairfield, NJ
06.2013 - 12.2014
- Oversaw project scheduling, contract compliance, and reporting for NJ Clean Energy Program.
- Acted as Interim Office Manager, managing payroll, budgets, and administrative operations.
Business Operations Coordinator
Jacobs Telecommunications
Edison, NJ
01.2013 - 03.2013
- Implemented project tracking systems for revenue, expense, and progress reporting.
- Supported HR and payroll operations to maintain workforce and budget accuracy.
Project Administrator
REVA Inc.
Newark, NJ
09.2010 - 12.2012
- Managed administrative coordination for federally funded construction projects (GSA, U.S. Army, Veterans Affairs).
- Supervised subcontractor documentation, compliance reporting, and multi-state project scheduling.
Education
Bachelor of Arts - Business Administration (Accounting)
New Jersey City University
Jersey City, NJ05.2006
Skills
- Project management
- Time allocation
- Utility development
- Infrastructure Projects
- Contract management
- Compliance
- Financial management
- Invoice Management
- Stakeholder Communication
- Construction Oversight
- Process Optimization
- Safety Compliance
- Environmental Compliance
- Vehicle fleet operations
- Resource Management
- Costpoint
- Docuware
- Microsoft Office Suite
- Teams
- Enterprise Fleet Management
- Samsara
- WEX
References
References available upon request.
Timeline
Operations Specialist & National Fleet Supervisor
Natural Systems Utilities (NSU)
10.2023 - Current
National Fleet Coordinator / Operations Coordinator
Natural Systems Utilities (NSU)
03.2018 - 09.2023
Project / Distributor Coordinator
Designer Greetings
02.2015 - 03.2018
Project Administrator
Mark Group
06.2013 - 12.2014
Business Operations Coordinator
Jacobs Telecommunications
01.2013 - 03.2013
Project Administrator
REVA Inc.
09.2010 - 12.2012
Bachelor of Arts - Business Administration (Accounting)
New Jersey City University