TIA CALVERT
INDIANAPOLIS,IN
Summary
Proven expert in maintaining cleanliness and enhancing customer experience, demonstrated during tenure at IU Health University Hospital. Leveraged cleaning expertise and exceptional customer service skills to significantly improve facility hygiene and customer satisfaction. Skilled in MSDS and adept at fostering positive interactions, showcasing a blend of hard and soft skills vital for high-paced environments. Hardworking Custodian offers broad skills in all areas of building maintenance. Committed to top-quality service, timeliness and thoroughness in any cleaning task. Reputation for punctuality and dependability. Personable cashier and self-motivated team player with strong attention to detail. Maintains high level of professionalism while providing consistent and quality service.
Overview
8
8
years of professional experience
Work History
Janitor
IU Health University Hospital
2024.01 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Customer Service Cashier
Oreily's Auto Parts
2022.01 - 2023.12
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Redeemed coupons to discount purchases.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card and check transactions to complete customer purchases.
Sales Associate
Target
2020.05 - 2022.02
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Housekeeper
Bethel Village Square
2018.02 - 2020.05
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Customer Service Cashier
Walmart
2016.04 - 2018.02
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
GED -
Ben Davis University High School
Indianapolis, IN04.2025
Skills
- Cleaning Expertise
- Restroom Care
- Customer service-focused
- Mopping Techniques
- Skilled housekeeper
- MSDS knowledge
- Customer Service
Accomplishments
- Trained and mentored dozen of employees.
Languages
English
Timeline
Janitor
IU Health University Hospital
2024.01 - Current
Customer Service Cashier
Oreily's Auto Parts
2022.01 - 2023.12
Sales Associate
Target
2020.05 - 2022.02
Housekeeper
Bethel Village Square
2018.02 - 2020.05
Customer Service Cashier
Walmart
2016.04 - 2018.02
GED -
Ben Davis University High School
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