Tia Chisholm
Orlando,FL
Summary
Determined Esthetics Student with professional and well-mannered demeanor. Excellent interpersonal and organizational abilities. Trained in waxing, makeup application, skin care and nails.
Overview
4
4
years of professional experience
Work History
Customer Care Agent
Hilton Grand Vacations
09.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted call-in customers with questions and orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Responded to customer needs through competent customer service and prompt problem-solving.
Rental Sales Agent
Westgate Resorts
08.2022 - 09.2023
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Drafted quotes, confirmed orders, and managed transfers to handle rental needs efficiently.
- Executed sales and marketing initiatives to increase revenue for company.
- Updated company database with new property listings or added amenities.
Barista
Starbucks
03.2021 - 08.2022
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Esthetician License -
Aveda Institute
Orlando, FL04.2025
Skills
- Complaint Handling
- Makeup and Lashes
- Multitasking proficiency
- Eyelash extension application
- Makeup Application
- Facial Hair Removal
- Beauty Treatment Recommendation
- Waxing treatments
Timeline
Customer Care Agent
Hilton Grand Vacations
09.2024 - Current
Rental Sales Agent
Westgate Resorts
08.2022 - 09.2023
Barista
Starbucks
03.2021 - 08.2022
Esthetician License -
Aveda Institute
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