Tia Cooke
San leandro,CA
Summary
A motivated, detail-oriented professional with a passion for continuous learning and skill development. Skilled in customer communication and problem-solving, I am eager to deliver exceptional service and create positive experiences in customer service and retail roles.
Overview
4
4
years of professional experience
Work History
Longshore
ILWU-PMA
San Franciso , CA
03.2022 - Current
- Loaded and unloaded cargo from ships using a variety of equipment.
- Secured cargo with lashing materials to prevent shifting during transport.
Hibbett
Hibbett
San Leandro
04.2023 - 07.2023
- Successfully maintained a smooth flow of operations throughout the day while managing store opening and closing responsibilities.
- Monitored and documented sales progress while collaborating with upper management to increase sales.
- Provided training, guidance, and support to junior staff members on daily tasks, projects, and objectives.
Pet Care Specialist
PetSmart
San Leandro
02.2022 - 04.2023
- Provided exceptional customer service
- Demonstrated product knowledge and answered customer inquiries, enhancing their shopping experience.
- Attained the position of pet care specialist through perseverance and professional growth
Courtesy Clerk
Safeway
San Leandro
03.2021 - 08.2021
- Greeted customers and provided assistance in locating items.
- Assisted customers with product selection and answered questions about store policies.
Education
High School Diploma -
Bishop O'Dowd
Oakland, CA06.2020
Some college -
Diablo Valley College
Pleasant Hill, CASkills
- Customer service skills
- Sales and retail skills
- Problem solving skills
- Organizational skills
- POS skills
- Public Engagement Skills
- Strong teamwork and collaboration skills
- Flexible
Timeline
Hibbett
Hibbett
04.2023 - 07.2023
Longshore
ILWU-PMA
03.2022 - Current
Pet Care Specialist
PetSmart
02.2022 - 04.2023
Courtesy Clerk
Safeway
03.2021 - 08.2021
High School Diploma -
Bishop O'Dowd
Some college -
Diablo Valley College
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