Tia D Wells

The Insurance Verification Specialist I is responsible for verifying insurance benefits, processing authorizations and pre-certifications, and working appropriate registration and billing work queues. The Insurance Verification Specialist I is expected to demonstrate competency in the job elements.

My responsibility as a Patient Access Representative of Arkansas Children’s; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.

• Working as a ( MHT ) Mental Health Technician I provide support to mental healthcare professionals in hospitals, private institutions or patient residences.
• I checked patients every 15 minutes; engaging in treatment plans with patients; filing paperwork and sorting charts.

• Greet and attend to patients in person and over the phone.
• Professionally assist doctors, staff, visitors, and patients.
• Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.
• Answer all phone calls in a professional and courteous manner.
• Perform all duties within HIPAA regulations

• Working in Patient registrars I managed the hospital's database, updating patients' information, confirming insurance details, taking calls, responding to patients.

• Working as a dietitian, I assisted with meal preparation, dining room assistance, dishwashing and cleaning of kitchen.
• Assists in the kitchen area prior to, during, and after meals are served to the patients, staff and community patrons.