Jennifer Woolsey
Prineville,OR
Summary
Compassionate healthcare professional with experience in patient operations, home care, and medication support. Skilled in patient advocacy, client relations, and verbal and written communication, with a strong record of coordinating providers and families to support safe, consistent care.
Overview
7
7
years of professional experience
Work History
Patient Operations Specialist
COPA
Redmond, Oregon
12.2021 - 09.2026
- Collaborated with providers for follow-ups, enhancing continuity of care.
- Updated EMR, maintaining accuracy and ensuring HIPAA compliance.
- Positive first impressions supported customer satisfaction through warm greetings and attentive front-facing service.
Home Health Caregiver
Caring for the Cascades
Redmond, Oregon
02.2021 - 08.2021
- Delivered personalized in-home care to enhance well-being for Caring for the Cascades clients.
- Supported clients with daily activities to foster independence and improve quality of life.
- Supported mobility with transfers, walkers, and wheelchair assistance.
- Communicated client concerns clearly with families and care teams.
Medication Technician
Juniper Springs Senior Living
Redmond, Oregon
10.2019 - 02.2021
- Administered medications to Juniper Springs senior living residents per care plans
- Monitored resident vital signs and reported changes to nurses
- Documented medication records in MAR and shift notes
- Assisted residents with reminders, scheduling, and medication self-administration
Education
Bachelor of Arts - Psychology
University of Wyoming
Laramie, WY05-2000
Skills
- Electronic medical records
- HIPAA compliance
- Medication records
- Patient scheduling
- Provider coordination
- Client relations
- Patient advocacy
- Excellent verbal & written communication
Timeline
Patient Operations Specialist
COPA
12.2021 - 09.2026
Home Health Caregiver
Caring for the Cascades
02.2021 - 08.2021
Medication Technician
Juniper Springs Senior Living
10.2019 - 02.2021
Bachelor of Arts - Psychology
University of Wyoming