Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tia Felix

New Britain,CT

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level DSP position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Direct Support Professional

CCARC
New Britain, CT
12.2021 - Current
  • Assisted disabled clients to support independence and well-being.
  • Maintained clean, safe and well-organized patient environment.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Transported clients to and from medical appointments with safety and efficiency.

Patient Care Assistant

Allied Home Health
New Britain, CT
01.2018 - Current
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Transported food trays and aided with feeding.
  • Planned, prepared and served meals and snacks according to prescribed diets.

Store Manager

Dunkin' Donuts
New Britain, CT
11.2017 - 12.2021
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Education

No Degree - CNA

Academy of Medical Training Inc.
Waterbury, CT

High School Diploma -

New Britain High School
New Britain, CT
02.2016

Skills

  • Bedside Care
  • Caring Companionship
  • Social Perceptiveness
  • Injury Support
  • First Aid Certification
  • Department Oversight
  • Finance and Accounting Oversight
  • Management Training
  • Customer Service
  • Employee Training
  • Business Leadership

Certification

  • DCA - Direct Care Aide
  • PCHM - Personal Care Homemaker
  • Temporary CNA


Timeline

Direct Support Professional

CCARC
12.2021 - Current

Patient Care Assistant

Allied Home Health
01.2018 - Current

Store Manager

Dunkin' Donuts
11.2017 - 12.2021

No Degree - CNA

Academy of Medical Training Inc.

High School Diploma -

New Britain High School

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Tia Felix