Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
TIA FORTUNE
Open To Work
Verified
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TIA FORTUNE

Washington,DC

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Independent ContractorCargo Office AgentConciergeOffice Assistant

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Washington, DC
Open to relocation: Yes

Important To Me

Work-life balance

Summary

Achieved seamless coordination in administration logistics resulting in improved operational workflows.,Enhanced customer satisfaction through proactive communication and support.,Delivered efficient property support services that contributed to overall service excellence.

Overview

1
1
Certification
16
16
years of professional experience

Work History

Independent Contractor

Wayfair Professional Assembly Services
01.2023 - Current
  • Assisted in executing furniture assembly and installation projects via Wayfair Service Pro platform.
  • Coordinated appointment schedules and communicated updates to customers.
  • Checked product specifications and work orders to support service accuracy.
  • Evaluated merchandise for defects or damage and recorded findings through comprehensive reports and photographs.
  • Collaborated with customers and Wayfair support teams to address issues and promote customer satisfaction.
  • Achieved an average of 2–3 service calls per day through dependable performance.

Cargo Office Agent

Swissport International
Dulles, VA
05.2024 - 11.2024
  • Checked customs documentation, shipping manifests, and identification records for accuracy.
  • Assisted in inspecting outgoing cargo shipments to meet compliance and quality standards.
  • Created shipment documentation and calculated shipping costs efficiently.
  • Recorded cargo data accurately while promoting operational effectiveness.

Concierge

Planned Companies
Alexandria, VA
06.2018 - 04.2019
  • Assisted with front desk operations and provided support to residents, guests, and vendors.
  • Maintained visitor logs, tracked packages, and documented daily activities.
  • Helped residents with move-ins and move-outs and provided property support services.

Office Assistant

R.W. Kibler Inc
Hyattsville, MD
09.2010 - 08.2015
  • Managed daily office operations, ensuring efficiency and organization across departments.
  • Coordinated scheduling and communication for team meetings, enhancing collaboration and workflow.
  • Streamlined document management processes, improving accessibility and retrieval times for key files.
  • Assisted in onboarding new employees, providing training on office procedures and systems.
  • Executed operational requirements through effective scheduling and collaboration with existing and new clients.
  • Managed preparation, receipt, and processing of invoices using QuickBooks.
  • Oversaw office building and equipment inventory management, including purchasing and stocking processes.
  • Ensured compliance with safety regulations and OSHA standards while organizing monthly safety meetings.

Education

Medical Assistant Diploma -

SANZ School
Washington DC

High School Diploma -

Roosevelt High School
Washington DC

Skills

Provided administrative assistance to enhance office efficiency

Delivered customer support to address inquiries and resolve issues

Utilized Microsoft Office Suite for document preparation and data management

Assisted in QuickBooks tasks for financial tracking and reporting

Operated Yardi software for property management and tenant relations

Performed data entry and maintained accurate documentation

Coordinated scheduling and organized appointments for team members

Facilitated logistics support for smooth operations and deliveries

Managed inventory to ensure adequate supply levels and optimize resources

Applied problem-solving skills to troubleshoot issues and implement solutions

Conducted quality assurance checks to maintain high service standards

Cultivated client relationships to enhance satisfaction and retention

Certification

TAM Certified Bartender Certification

Timeline

Cargo Office Agent

Swissport International
05.2024 - 11.2024

Independent Contractor

Wayfair Professional Assembly Services
01.2023 - Current

Concierge

Planned Companies
06.2018 - 04.2019

Office Assistant

R.W. Kibler Inc
09.2010 - 08.2015

Medical Assistant Diploma -

SANZ School

High School Diploma -

Roosevelt High School