Tia Kennedy
Kansas City,MO
Summary
Insightful industry leader with experience directing and improving operations through effective employee motivational strategies and strong policy development. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented and innovative with an analytical approach to business planning and day-to-day problem-solving to improve equitable health outcomes for community.
Overview
11
11
years of professional experience
Work History
Health Equity Manager
Blue Cross And Blue Shield Of KC
07.2023 - Current
- Oversees Health Equity strategy and program execution for Blue KC’s Health Plan in partnership with internal cross-organizational teams and leaders and with external community-based organizations and the broader provider network
- Develops and implements policies and procedures to improve health equity and reduce health disparities.
- Assists with value-based contracting to manage performance of outcomes and analyzes overall network adequacy and performance
- Leads efforts for a systemic approach to the collection, storage and use of race, ethnicity and preferred language (REL) data and sexual orientation, gender identity and expression (SOGIE) data to drive performance management and excellence in member experience
- Manages the actions and operations for Health Equity Council and Health Equity Accreditation work groups focused on developing member/patient-focused interventions that address systemic barriers to access and design inclusive solutions
- Supports and conducts regular Health Equity meetings with key constituents to build relationships, share best practices and health equity tactics, develop a health equity plan, and provide quality resources or services that add value for the members
- Partners with business unit leaders on integration of health equity goals in annual business planning and responsible for overall reporting of key performance indicators to reduce gaps in care and increase member and provider satisfaction and outcomes
- Manages grant recipients and community or provider partnerships appropriately in achieving shared goals with high levels of accountability, communication and reporting.
- Oversees Health Equity training for business teams and employees, partnering with Human Resources and Provider Relations to develop and deliver health equity programmatic training.
- Maintains Health Equity plans required by state and federal agencies including CMS, NCQA, Kansas and Missouri regulatory bodies, and federal regulatory compliance to oversee all relevant health equity requirements are met with compliance.
- Partners with data analytics team to inform Health Equity interventions focused on improved access and outcomes and drive Population Health and Quality programming interventions.
- Serves as key partner to senior leaders in planning and upholding Health Equity strategy. Defines need, structures approach, and identifies resources to support targeted programming.
- Other duties as assigned.
Supervisor, Disease Management
Blue Cross and Blue Shield of Kansas City
05.2022 - 07.2023
- Lead team of 11 Case Managers (RN/Social Worker)
- Monitor performance of staff in accordance to case
standards - Maintain NCQA standards for accreditation
- Deliver performance feedback
- Review advanced analytical reports for outreach
- Strategize work methods to achieve business goals
Work with intra- and inter-departmental committees
RN, Disease Management
Blue Cross And Blue Shield Of KC
12.2020 - 05.2022
- Develop member centric care goals and work to achieve
successful outcomes - Connect members with appropriate resources to address
health and SDOH factors. - Collaborate with analytics team to develop Chronic Kidney
Disease program - Implemented CKD data to build disease specific program
Care Guide RN
Blue Cross And Blue Shield Of KC
09.2019 - 12.2020
- Manage provider referrals
- Advocate for members to receive industry leading care
- Develop best practice for Primary Care team huddles
- Lead daily provider team huddles to elevate member
experience and care
RN
North Kansas City Hospital
05.2013 - 09.2019
- Circulate and facilitate 17 suite Operating Room
- Provide total nursing care to heavy patient assignment on
MED-Surg, ICU, Tele, and Renal floors - President of Unit Based and Infection Control Council
- Champion for Magnet Committee to gain Magnet status
- Completed several evidence based projects to improve
processes and quality for staff and patients - STAR award for AORN poster project
Education
Bachelor of Science in Nursing -
Saint Luke's College of Health Science
Master of Business Administration -
Baker University
07.2022
Skills
- Guiding Care
- Facets
- Cerner Millennium
- Athena Net
- Microsoft Suite
- Clinical Analytics
- First Aid/CPR
- Communication
Accomplishments
National Kidney Foundation, Board Member
Case Management Society of America, Director
American Hospital Association, Executive Fellowship in Health Equity
Volunteer Experience
- Junior Achievement, Participated on panel speaking on professional standards Answer student questions surrounding professionalism and healthcare, Kansas City, MO
- Black Health Care Coalition, community baby showers
- Juneteenth Festival and planning committee
- Entre Mujeres: The Health of Women Conference
Timeline
Health Equity Manager
Blue Cross And Blue Shield Of KC
07.2023 - Current
Supervisor, Disease Management
Blue Cross and Blue Shield of Kansas City
05.2022 - 07.2023
RN, Disease Management
Blue Cross And Blue Shield Of KC
12.2020 - 05.2022
Care Guide RN
Blue Cross And Blue Shield Of KC
09.2019 - 12.2020
RN
North Kansas City Hospital
05.2013 - 09.2019
Bachelor of Science in Nursing -
Saint Luke's College of Health Science
Master of Business Administration -
Baker University
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