Tia-Monet Cofer
Bethlehem
Summary
Dedicated and compassionate Behavioral Health Technician and Quality Assurance Assistant, with extensive experience in supporting individuals with dual diagnoses in a treatment center setting. My work has deepened my passion for helping others heal and grow through empathy, structure, and genuine connection. I am currently pursuing a Master of Arts in Clinical Counseling at Moravian University, with a strong commitment to the core values of the counseling profession. I am passionate about fostering mental health recovery and personal growth through collaborative and holistic care.
Overview
3
3
years of professional experience
Work History
Quality Assurance Assistant
Water Gap Wellness Center
East Stroudsburg
06.2025 - Current
- Supported documentation of quality assurance processes and procedures.
- Collaborated with team members to maintain cleanliness and organization in work areas.
- Helped track inventory levels of quality assurance supplies and equipment.
- Participated in training sessions on quality standards and safety protocols.
- Maintained accurate records of inspection results for future reference.
- Documented all findings according to established procedures.
Lead Behavioral Health Technician
Water Gap Wellness
Delaware Water Gap
08.2022 - Current
- Conducted assessments to monitor patient progress and behavioral changes.
- Collaborated with therapists to implement individualized treatment plans.
- Trained and mentored new staff on best practices and procedures.
- Maintained accurate patient records in compliance with regulations.
- Engaged with families to provide updates and support during treatment.
- Facilitated crisis intervention strategies to ensure patient safety and well-being.
- Executed appropriate risk-assessment and mitigation strategies.
- Encouraged positive social interaction among clients participating in therapeutic activities.
- Provided emotional support to clients during periods of distress or crisis.
- Maintained a safe environment for patients through regular monitoring of unit activity.
- Aided patients in performing activities of daily living.
- Assisted patients improve social relationships and engagement.
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
Education
Master Of Arts (MA) - Clinical Counseling
Moravian University
Bethlehem, PA05-2027
Bachelor Of Science (BS) - Psychology
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA05-2023
Associate Of Science (AS) - Psychology
Northampton Community College
Bethlehem, PA01-2021
Culinary Arts - Advanced NOCTI & ServSafe
Monroe Career And Technical Institute
Bartonsville, PA05-2018
Skills
- Behavioral assessment
- Crisis intervention
- Team collaboration
- Patient record management
- Data documentation
- Individualized service planning
- clinical documentation
- Dual diagnosis treatment
- De-escalation techniques
- Time management
- Problem solving
- Attention to detail
Timeline
Quality Assurance Assistant
Water Gap Wellness Center
06.2025 - Current
Lead Behavioral Health Technician
Water Gap Wellness
08.2022 - Current
Master Of Arts (MA) - Clinical Counseling
Moravian University
Bachelor Of Science (BS) - Psychology
East Stroudsburg University of Pennsylvania
Associate Of Science (AS) - Psychology
Northampton Community College
Culinary Arts - Advanced NOCTI & ServSafe
Monroe Career And Technical Institute