PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Accomplishments
Certification
Personal Information
Timeline

TIA MOSLEY

Monrovia School District
Los Angeles,CA
1
Certification
6
years of professional experience

Outgoing, service-focused professional with experience in reception, appointment booking, customer service, medical office administration, youth mentorship, after-school programming, private tutoring, childcare, transportation, and pet care. Direction-driven leader recognized for academic achievement, community service, reliability, and dedication to excellence. An Associate of Science graduate in Criminal Justice Studies with training in CPR, professional diapering, and mandated reportinBringing adaptable communication, organization, safety awareness, and compassionate support to fast-paced, people-centered environments.ts.

Work History

Receptionist and Booking Manager

3 Months
Danny the Barber | 12.2019 - 03.2020
  • Welcomed clients and delivered professional front-desk support, enhancing client experience in barbershop.
  • Coordinated appointment bookings, ensuring organized client schedule and efficient service flow.
  • Addressed customer questions, contributing to seamless day-to-day operations.

Office Administrative Assistant

10 Months
NuGrace Family Care | 08.2023 - 06.2024
  • Provided administrative support in a medical office, ensuring smooth front-office operations.
  • Communicated professionally with patients, staff, and visitors, fostering an orderly and welcoming office environment.
  • Managed office information with high accuracy, discretion, and confidentiality, safeguarding sensitive data.
  • Managed scheduling and calendar coordination for team meetings and appointments.

After-School Program Coordinator

5 Months
Monrovia School District | 07.2025 - 12.2025
  • Coordinated after-school activities to foster a safe, structured environment for students.
  • Engaged students in age-appropriate programming, reinforcing consistent routines and promoting positive behavior.
  • Communicated with students, families, and school personnel to address program needs and enhance collaboration.
  • Facilitated communication between teachers, parents, and community stakeholders for program success.
  • Organized training sessions for staff on program implementation and best practices.
  • Monitored program effectiveness through feedback collection and analysis to drive improvements.
  • Managed budgets and resources effectively to ensure program sustainability and growth.
  • Enhanced student engagement by developing and implementing innovative school programs.
  • Increased parent involvement by organizing and coordinating effective outreach events.

Youth Mentor

1 Year 5 Months
Boys and Girls Cub of the Foothills | 07.2024 - 12.2025
  • Mentored young people, providing encouragement and guidance that fostered personal growth and confidence.
  • Facilitated youth participation in constructive activities, promoting respect and teamwork among participants.
  • Developed engaging mentorship programs to enhance youth participation and personal growth.
  • Facilitated workshops that promoted life skills, teamwork, and community involvement among participants.
  • Collaborated with fellow mentors to create consistency in program delivery across all areas of focus.
  • Implemented goal-setting strategies with mentees, promoting personal accountability and growth toward their objectives.
  • Counseled students regarding educational issues such as truancy, study habits and career planning.

Customer Service Representative

1 Year 11 Months
Pizza Hut | 08.2021 - 07.2023
  • Assisted customers in fast-paced food-service setting, responding to questions to enhance satisfaction.
  • Coordinated orders accurately, contributing to seamless service and positive customer interactions.
  • Assisted customers in placing orders and resolving inquiries, enhancing overall satisfaction.
  • Processed transactions efficiently using point-of-sale systems, ensuring accurate billing and cash handling.
  • Collaborated with team members to maintain cleanliness and organization of dining area and kitchen.
  • Handled customer complaints with professionalism, contributing to positive service experiences.
  • Educated customers on menu items, promoting specials and upselling complementary products effectively.

Private Tutor and Nanny

Private families | undefinedundefined
  • Provided individualized academic support, childcare, and age-appropriate supervision for children.
  • Maintained dependable routines and communicated effectively with families regarding schedules and children's needs.
  • Demonstrated patience, sound judgment, and safety awareness while supporting children's development in home and learning environments.

Independent Transportation and Pet Care Provider

Self-employed | undefinedundefined
  • Ensured reliable school transportation by maintaining punctuality and prioritizing passenger safety.
  • Executed pet-sitting duties while adhering to specific household care instructions.
  • Provided daily care for pets, ensuring health and safety in home environments.
  • Developed personalized feeding schedules based on individual pet needs and preferences.
  • Administered medications and treatments as directed by pet owners or veterinarians.

Education

Associate of Science - Criminal Justice Studies

Mt. San Antonio College | Walnut, CA | 12-2025

Dean's List and academic honors throughout two years of study.

High School Diploma

George Washington Preparatory High School | Los Angeles, CA | 06-2023
  • Honor Roll 2021-2023
  • 3.8 GPA

Skills

Appointment scheduling
Customer service
Client Care
Administrative support
Event coordination
Data entry
Professional Communication
Organizational skills
Time management
Team Coordination
Safety awareness
Student Engagement
Telephone skills
Organization skills

Accomplishments

  • Richie M. Lewis Memorial Scholarship, August 2026 - recognized for academic achievement, leadership, and dedication to excellence.
  • ICANDO Foundation Scholarship, August 2026.
  • Dean's List, Mt. San Antonio College.
  • Academic honors during two years of junior college study and high school graduation with honors.

Certification

CPR Training, Mandated Reporter Certification, Professional Diapering Training

Personal Information

Title: Administrative Support | Client Service | Youth and Family Support

Timeline

After-School Program Coordinator

Monrovia School District
07.2025 - 12.2025Read More

Youth Mentor

Boys and Girls Cub of the Foothills
07.2024 - 12.2025Read More

Office Administrative Assistant

NuGrace Family Care
08.2023 - 06.2024Read More

Customer Service Representative

Pizza Hut
08.2021 - 07.2023Read More

Receptionist and Booking Manager

Danny the Barber
12.2019 - 03.2020Read More

Independent Transportation and Pet Care Provider

Self-employed
Read More

Private Tutor and Nanny

Private families
Read More

Mt. San Antonio College

Associate of Science from Criminal Justice Studies
Read More

George Washington Preparatory High School

High School Diploma
Read More
TIA MOSLEY