Tierra Nemec
Eagle,ID
Summary
Front-of-house hostess from Gramercy Park Pub and Grill with a knowledge for enhancing customer experiences in different types of environments. Leveraged exceptional people skills and problem-solving to optimize seating and dining flow, ensuring a smoother operation. Proven capability in maintaining professionalism and upholding a professional manner. I have standards in all types of interactions, and work well alone and with others. Very hardworking and will make sure everything i do is to the best of my ability.
Overview
2
2
years of professional experience
Work History
Host
Gramercy Park Pub And Grill
08.2020 - 05.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers and bussers through high-volume shifts with food running and table clearing.
- Communicated with servers to see their workload status to correctly seat sections.
- Maintained a professional appearance at all times while adhering to the dress code policy.
- Performed opening and closing duties such as setting up dining areas, restocking supplies, checkingrestrooms for cleanliness.
- Managed the seating chart efficiently by rotating tables as needed during busy periods.
Education
No Degree - Accounting And Finance
University of Idaho
Moscow, ID05.2027
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
Timeline
Host
Gramercy Park Pub And Grill
08.2020 - 05.2022
No Degree - Accounting And Finance
University of Idaho
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