Tia Piearson
Chicago,IL
Summary
Hardworking Phlebotomy Coordinator with an organized and detail-oriented approach to keeping department running smoothly and efficiently on a daily basis. Knowledgeable about related procedures and administrative requirements. Offering 16 years of progressive healthcare experience.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Phlebotomy Coordinator
Loyola University Medical Center/ Macneal
Berwyn, IL
01.2011 - Current
- Followed directives from phlebotomy supervisor to coordinate team's daily activities.
- Developed and implemented training processes to achieve high quality of care for patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Supervised employees at multiple sites and reporting locations to maintain consistent practices across company.
- Assisted team members with completing complex tasks.
- Checked team member work on daily basis and coached on ways to improve performance.
- Interviewed and hired phlebotomists and office personnel for L.Medicine company.
- Utilized Epic to track, monitor and report on test results for clients.
- Trained new staff on how to perform procedures, adhere to compliance requirements and maximize productivity.
- Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Organized daily work based on collection priority.
Phlebotomist
Dupage Medical Group
Hinsdale, IL
08.2011 - 04.2013
- Centrifuged blood samples as outlined in clinical protocols.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Organized daily work based on collection priority.
- Reviewed patient records for accuracy and completeness.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
Phlebotomy Technician
Children's Memorial Hospital
Chicago, IL
12.2007 - 07.2009
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Logged patient information and recorded results into system.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
Medical Assistant
Lawndale Christian Health Center
Chicago, IL
12.2005 - 10.2007
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Obtained client medical history, medication information, symptoms and allergies.
- Prepared initial patient charts for admission.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained all prescribed laboratory testing.
- Obtained pre- and post-treatment vital signs and weight.
- Taught patients about medications, procedures and care plan instructions.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Called and faxed pharmacies to submit prescriptions and refills.
- Ordered and prepared reagents and supplies.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
Education
No Degree - Medical Assistant
Center For Employment Training - Chicago
Chicago, IL06.2005
High School Diploma -
Austin High School
Chicago06.2002
Skills
- Specimen Collection
- Data Entry
- Analytical Diagnostic Support
- Written and Verbal Communication
- Documentation and Recordkeeping
- Problem Solving
- Staff Phlebotomy Training
- Patient Relations
- Lab Reporting
- Patient Monitoring
- Logical Thinking
- Quality Control
Certification
- Certified Phlebotomy Technician], NHA - 2023
Timeline
Phlebotomist
Dupage Medical Group
08.2011 - 04.2013
Phlebotomy Coordinator
Loyola University Medical Center/ Macneal
01.2011 - Current
Phlebotomy Technician
Children's Memorial Hospital
12.2007 - 07.2009
Medical Assistant
Lawndale Christian Health Center
12.2005 - 10.2007
No Degree - Medical Assistant
Center For Employment Training - Chicago
High School Diploma -
Austin High School
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