Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Hi, I’m

Tia Plant

Baton Rouge,LA
Tia Plant

Summary

Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

4
years of professional experience

Work History

Starbucks, Barista
Baton Rouge, LA

Barista
07.2021 - Current

Job overview

  • Controlled line and crowd with quick, efficient service.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Oak Point

Baker
01.2020 - 03.2020

Job overview

  • Replenished bakery items in display cases.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Assisted in planning and running promotional events and campaigns.
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Prepared dough for variety of pastries, cakes and breads.
  • Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
  • Packaged finished products for sale.

Raising Canes Chicken Fingers

Cashier
06.2019 - 08.2019

Job overview

  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Greeted customers entering store and responded promptly to customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Tallied cash drawer at beginning and end of each work shift.

Education

Baton Rouge College
Baton Rouge, LA

Associate of Applied Science from Diagnostic Medical Sonography
09.2024

Skills

  • Equipment Checks and Assessments
  • Persuasion
  • Graphic Design
  • Rewards Tracking
  • Sales Expertise
  • Register Balancing
  • Instructing
  • Daily Cash Management
  • New Hire Training
  • Speaking
  • Team Leadership
  • Upselling
  • Product Display
  • Active Listening
  • Retail Management

Hobbies

Active in community and events especially with my church.

Timeline

Barista

Starbucks, Barista
07.2021 - Current

Baker

Oak Point
01.2020 - 03.2020

Cashier

Raising Canes Chicken Fingers
06.2019 - 08.2019

Baton Rouge College

Associate of Applied Science from Diagnostic Medical Sonography

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Tia Plant