Tia Reed
Las Vegas,NV
Summary
Experienced with managing guest relationships and property upkeep. Utilizes strong organizational skills to ensure smooth operations and guest satisfaction. Knowledge of handling booking systems and addressing guest concerns promptly.
Overview
16
16
years of professional experience
Work History
Airbnb Host
Host
Las Vegas, NV
08.2022 - Current
- Managed guest communications to ensure exceptional service and satisfaction.
- Streamlined check-in and check-out processes for enhanced guest experiences.
- Developed comprehensive property listings utilizing engaging descriptions and high-quality imagery.
- Implemented effective pricing strategies based on market analysis to maximize revenue.
- Coordinated maintenance and housekeeping services to maintain property standards and guest comfort.
- Monitored guest reviews, using feedback to drive improvements in services offered.
- Ensured a clean and welcoming environment by conducting thorough inspections and addressing maintenance issues in a timely manner.
- Resolved conflicts or miscommunications promptly and professionally, maintaining positive relationships with guests even in challenging situations.
- Improved overall guest experience with thoughtful touches such as welcome baskets and personalized notes upon arrival.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Managed all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay.
Travel CNA
Aya Heathcare
05.2021 - 06.2024
- Delivered compassionate patient care in diverse settings, adapting to varying needs and circumstances.
- Assisted with daily living activities, ensuring comfort and dignity for all patients.
- Collaborated with healthcare teams to develop individualized care plans, enhancing patient outcomes.
- Monitored vital signs and reported changes to nursing staff, maintaining high standards of patient safety.
STNA
PRN Healthcare Staffing
Erlanger, KY
06.2017 - 04.2020
- Helped patients with daily living requirements by bathing, toileting, dressing and assisting with mobility needs.
- Responded appropriately to symptoms and behavior by notifying the nurse if needed.
- Attended to the comfort of patients by adjusting bed settings, completing timely turns, and repositioning individuals with utmost care.
- Provided dignified care to residents in assisted living and memory care communities, including those with all stages of dementia and Alzheimer's disease.
- Worked alongside dining room personnel to ensure that patients received the correct meals and that all residents were able to eat.
- Helped patients with a range of motion daily.
- Helped keep a clean and safe environment.
STNA
Western Hills Nursing & Rehab Center and Retirement Village
Cincinnati, OH
06.2012 - 09.2016
- Helped patients with daily living requirements by bathing, toileting, dressing and assisting with mobility needs.
- Responded appropriately to symptoms and behavior by notifying the nurse if needed.
- Attended to the comfort of patients by adjusting bed settings, completing timely turns, and repositioning individuals with utmost care.
- Provided dignified care to residents in assisted living and memory care communities, including those with all stages of dementia and Alzheimer's disease.
- Worked alongside dining room personnel to ensure that patients received the correct meals and that all residents were able to eat.
- Helped patients with a range of motion daily.
- Helped keep a clean and safe environment.
STNA
Burlington House Rehab and Alzheimer's Center
Cincinnati, OH
03.2010 - 12.2015
- Helped patients with daily living requirements by bathing, toileting, dressing and assisting with mobility needs.
- Responded appropriately to symptoms and behavior by notifying the nurse if needed.
- Attended to the comfort of patients by adjusting bed settings, completing timely turns, and repositioning individuals with utmost care.
- Provided dignified care to residents in assisted living and memory care communities, including those with all stages of dementia and Alzheimer's disease.
- Worked alongside dining room personnel to ensure that patients received the correct meals and that all residents were able to eat.
- Helped patients with a range of motion daily.
- Helped keep a clean and safe environment.
Education
High School Diploma - General
Dohn Community High School
Cincinnati, OH02-2020
Skills
- Infection control procedures
- Patient observation
- Mobility assistance
- Transport patients
- Documentation
- First aid and CPR/BSL
- Behavior redirection
- Patient hygiene management
- Bed preparation
- Strong organization
- Booking management
- Effective problem solving
- Exceptional communication
- Property management
- Interior design
Timeline
Airbnb Host
Host
08.2022 - Current
Travel CNA
Aya Heathcare
05.2021 - 06.2024
STNA
PRN Healthcare Staffing
06.2017 - 04.2020
STNA
Western Hills Nursing & Rehab Center and Retirement Village
06.2012 - 09.2016
STNA
Burlington House Rehab and Alzheimer's Center
03.2010 - 12.2015
High School Diploma - General
Dohn Community High School