Tia Scott
Summary
Reliable and adaptable seasonal hospitality professional with experience in national parks, resorts, senior living communities, and high-volume recreational environments. Known for delivering exceptional guest service during peak seasons, maintaining operational efficiency, and quickly learning new roles. Strong interpersonal skills, safety awareness, and the ability to work independently or collaboratively in fast-paced settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Ice Rink Attendant
Aramark
Yosemite National Park, CA
11.2024 - 03.2025
- Ensured guest safety by monitoring rink activities and enforcing rules and proper skating techniques.
- Performed daily rink maintenance including skate sharpening, cleaning surfaces, and facility upkeep.
- Assisted guests with skate fitting and basic skating instruction to enhance visitor experience.
- Supported special events such as public skating sessions, hockey games, and themed activities.
- Processed ticket sales and handled cash and card transactions accurately.
- Completed incident reports, injury documentation, and liability paperwork as required.
Housekeeper
First Light Resorts LLC – Groveland, CA
Groveland, CA
05.2024 - 11.2024
- Maintained high cleanliness standards for guest rooms by changing linens, sanitizing bathrooms, and vacuuming floors.
- Delivered positive guest experiences through attention to detail and presentation.
- Responded promptly to guest requests and collaborated with front desk staff to resolve concerns.
- Improved room turnaround times by prioritizing assignments and working efficiently during peak occupancy.
- Supported continuous improvement efforts in housekeeping operations.
Food Server
Rose Senior Living – Cleveland, OH
Cleveland, OH
11.2023 - 03.2024
- Built strong relationships with residents through attentive and respectful service.
- Managed multiple tables efficiently while ensuring accurate and timely meal delivery.
- Communicated dietary restrictions and allergies clearly with kitchen staff to ensure resident safety.
- Maintained clean and welcoming dining areas.
- Assisted team members as needed to support smooth service operations.
Cashier
Aramark
Yosemite National Park, CA
05.2023 - 08.2023
- Operated POS systems to process sales, refunds, and exchanges accurately.
- Maintained balanced cash drawers and resolved discrepancies promptly.
- Stocked merchandise and maintained organized, attractive displays.
- Provided friendly, knowledgeable service to park visitors in a high-volume environment.
Admissions Associate
Cedar Point Amusement Park – Sandusky, OH
Sandusky, OH
03.2022 - 08.2022
- Assisted guests with ticket selection including single-day, season pass, and group options.
- Processed admissions sales using cash, card, and digital systems.
- Verified ticket validity to prevent fraud and ensure smooth entry.
- Promoted add-on services such as fast passes and special event access to enhance guest experiences.
Education
High School Diploma -
T2 Honors Academy
Cleveland, OH06-2020
Skills
- Guest Relations & Customer Service
- Cash Handling & POS Systems
- Detail-Oriented Cleaning & Sanitization
- Food Service & Safety Awareness
- Team Collaboration & Independent Work
- Cultural Sensitivity
Certification
Sersafe Food Handler
Languages
English (Native)
Spanish (Proficient)
Timeline
Ice Rink Attendant
Aramark
11.2024 - 03.2025
Housekeeper
First Light Resorts LLC – Groveland, CA
05.2024 - 11.2024
Food Server
Rose Senior Living – Cleveland, OH
11.2023 - 03.2024
Cashier
Aramark
05.2023 - 08.2023
Admissions Associate
Cedar Point Amusement Park – Sandusky, OH
03.2022 - 08.2022
High School Diploma -
T2 Honors Academy
Interests
Yoga, Fitness, Outdoor Recreation