Tia Smiles
Mount Vernon,New York
Summary
Looking to leverage my career while working to become a licensed social worker. I’m disciplined, hardworking and willing to go above and beyond the scope of the position.
Overview
7
7
years of professional experience
Work History
Senior Rehabilitation Counselor
Greater Mental Health of New York
White Plains, NY
12.2022 - Current
- Assist individuals with addressing disabilities and developing career plans.
- Facilitate monthly discontinuation record of client medications and drop off at local precinct.
- Perform weekly audit of medication administration record for further staff correspondence.
- Direct assistance for Program Coordinator/Director.
- Document and report Planned Respite program correspondence to Westchester County's Office of Mental Health/DCMH.
- Assist with rehabilitation counselor new hire training.
- Facilitate and distribute residents' monthly food and benefit checks.
- Incident Reporting
- Provide supervision as needed to office interns.
- Coordinate client admissions and discharge.
- Collaborate with clients on service planning by incorporating restorative services.
- Monitor clients' medication administration and individual pill pre-packing.
- Perform duties such as routine wellness checks, controlled substance medication count, and overall in-office facilitation.
- Built and maintained strong referral networks with local agencies to connect clients with appropriate services for their unique needs.
Rehabilitation Counselor
Greater Mental Health of New York
White Plains, New York
01.2020 - 12.2022
- Coordinate client admissions and discharges.
- Collaborate with clients on service planning by incorporating restorative services.
- Prepare clients for long-term self management and decision-making responsibilities.
- Monitor clients' medication administration and individual pill pre-packing.
- Perform duties such as routine wellness checks, controlled substance medication count, and overall in-office facilitation.
- Coordinated community resources and secured referrals.
- Developed strong rapport with clients through empathetic listening and clear communication skills, leading to increased trust in the therapeutic process.
- Promoted client self-advocacy by teaching necessary skills for navigating various systems such as healthcare, employment, and housing assistance programs.
Cashier/Cook
Wing Stop
Bronx, New York
07.2018 - Current
- Responsible for food prep, help new hires get acclimated to food prep areas and cashier position, and providing excellent customer service
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Home Health Aide
Accent Care of New York
New York
03.2019 - 08.2020
- Provide care for patient with chronic obstructive pulmonary disease, who struggles with childhood and adult trauma
- Assist with household duties, accompanies patient for medical appointments, and prepare meals for patient
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided transportation and appointments management.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
Recreational Therapist Assistant (Intern)
Wartburg Adult Day Care Center
Mount Vernon, New York
10.2017 - 05.2018
- Assist therapist and acquire skills to work with dementia and Alzheimer patients in a nursing home setting
- Encouraged patients to participate in recreational activities by providing support, motivation, and assistance as needed.
- One-on-one assessments with patients
- Assisted therapists with program evaluation processes by analyzing data related to patient satisfaction, attendance rates, and skill improvement.
- Improved patients'' physical, cognitive, emotional, and social functioning through various therapeutic modalities including art, music, sports, and games.
Education
BA - Sociology
Lehman College
Bronx, New York06.2020
AS - Human Services
Westchester Community College
Valhalla, New York05.2018
Skills
- Person-centered care
- Mandated Reporting/Incident Reporting
- Knowledge in Medicaid billable notes
- Narcan Certified
- Client advocacy
- Individual counseling
Timeline
Senior Rehabilitation Counselor
Greater Mental Health of New York
12.2022 - Current
Rehabilitation Counselor
Greater Mental Health of New York
01.2020 - 12.2022
Home Health Aide
Accent Care of New York
03.2019 - 08.2020
Cashier/Cook
Wing Stop
07.2018 - Current
Recreational Therapist Assistant (Intern)
Wartburg Adult Day Care Center
10.2017 - 05.2018
AS - Human Services
Westchester Community College
BA - Sociology
Lehman College