Tia Smiles
Mount Vernon,New York
Summary
Looking to leverage my career while working to become a licensed social worker. I’m disciplined, hardworking and willing to go above and beyond the scope of the position.
Overview
7
7
years of professional experience
Work History
Senior Rehabilitation Counselor
Greater Mental Health of New York
12.2022 - Current
- Assist individuals with addressing disabilities and developing career plans.
- Facilitate monthly discontinuation record of client medications and drop off at local precinct.
- Perform weekly audit of medication administration record for further staff correspondence.
- Direct assistance for Program Coordinator/Director.
- Document and report Planned Respite program correspondence to Westchester County's Office of Mental Health/DCMH.
- Assist with rehabilitation counselor new hire training.
- Facilitate and distribute residents' monthly food and benefit checks.
- Incident Reporting
- Provide supervision as needed to office interns.
- Coordinate client admissions and discharge.
- Collaborate with clients on service planning by incorporating restorative services.
- Monitor clients' medication administration and individual pill pre-packing.
- Perform duties such as routine wellness checks, controlled substance medication count, and overall in-office facilitation.
- Built and maintained strong referral networks with local agencies to connect clients with appropriate services for their unique needs.
Rehabilitation Counselor
Greater Mental Health of New York
01.2020 - 12.2022
- Coordinate client admissions and discharges.
- Collaborate with clients on service planning by incorporating restorative services.
- Prepare clients for long-term self management and decision-making responsibilities.
- Monitor clients' medication administration and individual pill pre-packing.
- Perform duties such as routine wellness checks, controlled substance medication count, and overall in-office facilitation.
- Coordinated community resources and secured referrals.
- Developed strong rapport with clients through empathetic listening and clear communication skills, leading to increased trust in the therapeutic process.
- Promoted client self-advocacy by teaching necessary skills for navigating various systems such as healthcare, employment, and housing assistance programs.
Cashier/Cook
Wing Stop
07.2018 - Current
- Responsible for food prep, help new hires get acclimated to food prep areas and cashier position, and providing excellent customer service
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Home Health Aide
Accent Care of New York
03.2019 - 08.2020
- Provide care for patient with chronic obstructive pulmonary disease, who struggles with childhood and adult trauma
- Assist with household duties, accompanies patient for medical appointments, and prepare meals for patient
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided transportation and appointments management.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
Recreational Therapist Assistant (Intern)
Wartburg Adult Day Care Center
10.2017 - 05.2018
- Assist therapist and acquire skills to work with dementia and Alzheimer patients in a nursing home setting
- Encouraged patients to participate in recreational activities by providing support, motivation, and assistance as needed.
- One-on-one assessments with patients
- Assisted therapists with program evaluation processes by analyzing data related to patient satisfaction, attendance rates, and skill improvement.
- Improved patients'' physical, cognitive, emotional, and social functioning through various therapeutic modalities including art, music, sports, and games.
Education
BA - Sociology
Lehman College
Bronx, New York06.2020
AS - Human Services
Westchester Community College
Valhalla, New York05.2018
Skills
- Person-centered care
- Mandated Reporting/Incident Reporting
- Knowledge in Medicaid billable notes
- Narcan Certified
- Client advocacy
- Individual counseling
Timeline
Senior Rehabilitation Counselor
Greater Mental Health of New York
12.2022 - Current
Rehabilitation Counselor
Greater Mental Health of New York
01.2020 - 12.2022
Home Health Aide
Accent Care of New York
03.2019 - 08.2020
Cashier/Cook
Wing Stop
07.2018 - Current
Recreational Therapist Assistant (Intern)
Wartburg Adult Day Care Center
10.2017 - 05.2018
AS - Human Services
Westchester Community College
BA - Sociology
Lehman College
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