Tia Vogel
Pratt,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Willing to learn new things, responsible for ones own actions, and always put family first.
Overview
9
9
years of professional experience
Work History
Pen Rider
Pratt Feeders LLC
08.2022 - Current
- Observed animals and notified supervisor of signs of illness.
- Examined animals for signs of sickness and overall herd health.
- Led daily exercises for 6,000+ animals and leveraged opportunities to assess behaviors and correct problems early.
- Worked animals thru processing to optimize their chances of preventing sickness, maintain best of health, and correct any problems early on.
- Shipped fat cattle when processing plants were ready, moved cattle to better suited pen space when needed.
- Worked on average of 10+ hour days year round in any kind of weather.
Team Leader
Tractor Supply Company
08.2015 - 08.2018
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Helped stock shelves including feed, products, and seasonal items.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Took on as acting manager for closing and opening store. This included nightly drawer checks, nightly bank deposit slips, maintaining money book balancing, starting drawer counts, etc checking for discrepancies.
- Was responsible for opening and closing store properly with security system.
- Responsible for resetting store alarm if police called about system going off after store is closed.
Cashier
Orscheln Farm & Home
09.2014 - 08.2015
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Stocked, tagged and displayed merchandise as required.
- Addressed customer needs and made product recommendations to increase sales.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Lifted up to 50 pounds at once and used forklift to move heavier loads.
Education
No Degree - Animal Science
Pratt Community College
Pratt, KSHigh School Diploma -
Skyline High School
Pratt, KS05.2011
Skills
- Workload Management
- Livestock Health
- Agricultural Management
- Workflow Management
- Problem-Solving
- Recordkeeping
- Troubleshooting Skills
- Client Service
- Conflict Resolution
- Account Management
- Teamwork and Collaboration
- Cash Register Operation
- Customer Assistance
- Payment Processing
- Payment Collection
- Returns Processing
- Drawer Balancing
- Customer Service
- Refund Handling
- Order Taking
- Currency Counting
- Customer Relations
- Daily Reporting
Hobbies & Extra Information
I started my own riding lesson program while I was a stay at home mom for 4 years, currently this year I have not due to some family health issues. The day work is for farmers who need assistance with cattle from time to time along with a family farm my father works for. I assist with moving cattle where needed, maintaining their health when sick, and working the calves for optimal chances of growing. Team roping is a hobby and past time I do with my family which we do compete in a few competitions when we can.
Timeline
Pen Rider
Pratt Feeders LLC
08.2022 - Current
Team Leader
Tractor Supply Company
08.2015 - 08.2018
Cashier
Orscheln Farm & Home
09.2014 - 08.2015
No Degree - Animal Science
Pratt Community College
High School Diploma -
Skyline High School
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