Tia Warren
Houston
Summary
Dynamic professional with a proven track record at Klein ISD, excelling in student engagement and relationship building. Recognized for enhancing classroom management through critical thinking and positive reinforcement strategies. Adaptable and detail-oriented, I foster collaborative environments that drive academic success and improve overall learning experiences.
Overview
6
6
years of professional experience
Work History
Substitute Teacher
Klein ISD
11.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Supervised lunchroom and recess activities.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
Guest Services Associate
Toyota Center
08.2022 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Implemented innovative strategies to improve overall guest experience by soliciting feedback from customers regularly.
- Gave information about area attractions and provided directions.
- Assisted guests with special requests to ensure a memorable stay and exceptional service.
- Contributed towards maintaining safety protocols within the property by reporting any suspicious activity or security concerns.
- Interacted with customer service team to deliver consistent, exceptional service to all guests.
Assistant Manager
Whataburger
10.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Warehouse Worker
Amazon
11.2021 - 03.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Education
Bachelor Of Science - Psychology
Prairie View A&M University
Prairie View, TX05.2023
Skills
- Adaptable
- Relationship building and management
- Student engagement
- Critical thinking
- Attention to detail
- Staff collaboration
- Decision-making
- Multitasking
- Punctual
Timeline
Substitute Teacher
Klein ISD
11.2024 - Current
Guest Services Associate
Toyota Center
08.2022 - Current
Warehouse Worker
Amazon
11.2021 - 03.2022
Assistant Manager
Whataburger
10.2019 - Current
Bachelor Of Science - Psychology
Prairie View A&M University
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