Summary
Overview
Work History
Education
Skills
Timeline
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Tia Wolfe

Lehigh Acres

Summary

Dedicated and customer-oriented professional with over three years of experience in retail and service industries. Proven ability to deliver exceptional customer service, manage sales transactions, and maintain organized, visually appealing store environments. Adept at handling high-pressure situations with a calm, positive demeanor. Skilled in inventory management, product promotion, and fostering a team-oriented work environment. Committed to enhancing customer satisfaction and driving sales growth. Seeking to leverage my skills and experience to contribute to the success of a dynamic retail, or service-oriented organization.

Overview

6
6
years of professional experience

Work History

Ecommerce Associate

Goodwill Industries
Ft. Myers
02.2023 - 08.2024
  • Managed online product listings and inventory for an e-commerce platform.
  • Tested products to ensure they were up to quality to be able to list on the website.
  • Trained in multiple areas, I was able to move around and help in areas that needed to get more inventory out.

Hostess/Cashier

Tutti Pazzi
Sanibel
03.2022 - 09.2022
  • Managed front desk operations and provided exceptional customer service in a high-volume restaurant setting
  • Assisted guests with reservations, seating arrangements, and menu selections
  • Handled cash transactions accurately and efficiently while maintaining a tidy cash register
  • Collaborated with kitchen staff to ensure timely delivery of food orders to customers
  • Maintained cleanliness of dining area and assisted in setting up for service
  • Demonstrated strong communication skills and teamwork in a fast-paced environment

Retail Sales Associate

Goodwill Industries of Southwest Florida
Ft. Myers
01.2021 - 02.2022
  • Managed customer inquiries and complaints with professionalism and efficiency
  • Maintained neat and organized store displays to enhance customer experience
  • Achieved and exceeded sales targets through effective communication and persuasion
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Addressed customer questions and concerns regarding products and services.

Medical Records Clerk

Radiology Regional Center
Ft. Myers
01.2019 - 03.2020
  • Managed and organized patient medical records in a fast-paced healthcare environment
  • Ensured accuracy and completeness of medical data entry and documentation
  • Communicated effectively with healthcare providers and insurance companies to obtain necessary information for medical records
  • Performed quality checks on medical records to ensure compliance with privacy and security guidelines
  • Participated in quality assurance activities to enhance the accuracy and privacy of patient records.

Education

ASSOCIATES -

Florida Southwestern State College
Ft. Myers, Fl
01.2024

HIGH SCHOOL OR EQUIVALENT -

Riverdale High School
Buckingham, Fl
01.2017

Skills

  • Medical records
  • Clerical
  • HIPAA
  • Retail sales
  • Customer service
  • Host / hostess experience
  • Takeout
  • Medical terminology
  • Cash handling
  • Cash register
  • Microsoft Word
  • Microsoft PowerPoint
  • Data entry
  • Communication
  • Time management
  • Multi-tasking
  • Teamwork
  • Quality assurance

Timeline

Ecommerce Associate

Goodwill Industries
02.2023 - 08.2024

Hostess/Cashier

Tutti Pazzi
03.2022 - 09.2022

Retail Sales Associate

Goodwill Industries of Southwest Florida
01.2021 - 02.2022

Medical Records Clerk

Radiology Regional Center
01.2019 - 03.2020

ASSOCIATES -

Florida Southwestern State College

HIGH SCHOOL OR EQUIVALENT -

Riverdale High School

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Tia Wolfe