Tiaisha Smith
Madison,WI
Summary
Skilled Specialist with expertise in project management, problem-solving and team leadership. Strengths lie in ability to efficiently manage multiple tasks, develop strategic plans and ensure successful execution of operational goals. Previous experience led to significant improvement in workflow processes and overall performance efficiencies. Demonstrated skills include adaptability, negotiation and strong communication abilities. I'm also a highly-motivated employee with desire to take on new challenges. I have strong work ethics, adaptability, and multi-tasking. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Studio Ops Specialist
ShopBop
Madison, WI
05.2007 - Current
- Physically and systematically introduce inventory into workflow
- Defines processes for inventory tracking and communicate. Deep dives areas to streamline and improve time to site and workflow
- Identify inventory issues and partners with Fulfillment Center staff to resolve
- Continuously seek to improve workflow processes while maintaining current service level agreements
- Train new employees and creates/maintains training materials and Standard Operations Procedures
- Implements new processes and workflows that impact team(s) and communicate best practices
- Role model for fast start times and identifies and delegate work at a department level
- Owns projects with some support from Leadership, identifying root cause of issues and driving resolution
Education
High School Diploma -
West High School
Madison, WI06-1995
Skills
- Quality Assurance
- Organizational Skills
- Time management abilities
- Cross-functional team leadership
- Adaptability
- Team Leadership
- Process Improvement
- Quantitative skills
- Task Prioritization
- Team Collaboration
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Data entry
- Excel
Timeline
Studio Ops Specialist
ShopBop
05.2007 - Current
High School Diploma -
West High School
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