Tiajiah Hopkins
Holbrook,United States
Summary
Assisted customers in creating tailored shopping experiences while providing excellent service support.,Utilized technology to enhance inventory management and streamline grocery shopping processes.,Built strong customer relationships and guided team members in maintaining high service standards and store protocols.,Aimed to improve customer satisfaction through proactive support and engagement efforts.
Overview
7
7
years of professional experience
Work History
Personal Shopper
Stop and Shop
11.2018 - 04.2019
- Scan and bag customer home delivery groceries using a handheld device
Associate
Stop and Shop
10.2024 - 04.2025
- Operated cash registers efficiently, processing transactions and managing cash flow accurately.
- Engaged with customers in a friendly and professional manner to foster a positive shopping atmosphere.
- Monitored store cleanliness and safety standards to create a welcoming environment for shoppers.
- Trained new employees on store policies, procedures, and best practices for customer engagement.
- Assisted customers with product selection and inquiries to enhance their shopping experience.
Grocery Associate
Amazon Fresh
04.2025 - 04.2026
- Maintained store organization and cleanliness, ensuring all products were properly stocked and displayed.
- Provided exceptional customer service by assisting shoppers with product inquiries and ensuring a pleasant shopping experience.
Education
Associate of Applied Science - Information Technology
Suffolk County Community College
05.2027
Skills
- Attention to Detail
- Customer Engagement
- Communication
- Order Fulfillment
- Inventory Management
- Customer Service
- Technology Proficiency
- Cash Handling
Timeline
Grocery Associate
Amazon Fresh
04.2025 - 04.2026
Associate
Stop and Shop
10.2024 - 04.2025
Personal Shopper
Stop and Shop
11.2018 - 04.2019
Associate of Applied Science - Information Technology
Suffolk County Community College