Tiamarie Myers
Wynantskill,NY
Summary
I am a very driven and reliable individual who works well alone and with others. I have had 20 years of customer service experience as well as numerous of them being in managerial positions. I strive to build a great rapport with customers, all the while maintaining my goal driven and analytical work ethic. Proficient in MS word with an average typing speed of 70 words per minute. I look forward to planting roots in a career I am passionate about.
Overview
15
15
years of professional experience
Work History
Patient Registration
Capital Cardiology Associates
Albany, NY
06.2024 - Current
- Register patients accurately and efficiently in a fast and busy medical practice consisting of 300+ patients daily
- Flexibility with multiple desks throughout the office including most recent urgent care/walk in clinic
- Collect copays, deductibles and outstanding balances
- Followed HIPAA guidelines
- Schedule appointments as well as coordinating referrals
- Verify insurance and fax scripts to outside facilities and hospitals
- Help train new employees to ensure we are delivering upmost patient care
- Communicate effectively with clinical staff and physicians to support patient flow
Administrative Assistant
Legenbauer Gas & Oil Co., Inc.
Averill Park, NY
08.2019 - Current
- Responsible for nearly all incoming calls
- Handled internal schedules prior to going digital
- Printed oil and propane tank delivery orders
- Entered Daily deliveries into system
- Dispatched tank outages to drivers and service calls to technicians
- Scheduled future service maintenance appointments
- Ordered service parts as needed
- Manually entered completed service slips
- Mailed monthly statements of any open balance
- Collected payments in person or over the phone for any completed service
- Help wanted advertising
- Educated customers regarding products and services
Restaurant Hostess
The Hollow Bar + Kitchen
Albany, NY
03.2017 - 08.2019
- Face of the establishment. In charge of overseeing that the guests were greeted and seated in a timely manner
- Responsible for answering the phone, accommodating reservations for parties of all sizes
- Assisted wait staff by serving food, beverages and bussing tables
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items
- Maintained contact with kitchen and serving staff to properly handle dining details, dietary restrictions and address concerns
Mothers Caregiver
Family Members
08.2014 - 01.2019
- Administered medications as ordered per oncologist and primary care physician
- Transported to weekly blood draws and chemotherapy appointments
- Provided emotional support and companionship
- Assisted with daily dressing and prepared all meals
- Cleaned any wounds and chemo port access
- Reported updates to all relevant family members
- Handled daily household chores such as laundry, dishes and cleaning
- Communicated back and forth with all physicians involved to maintain an effective health plan
Assistant Manager
Stewart's Shops
Troy, NY
07.2011 - 08.2014
- Administered medications as ordered per oncologist and primary care physician
- Transported to weekly blood draws and chemotherapy appointments
- Provided emotional support and companionship
- Assisted with daily dressing and prepared all meals
- Cleaned any wounds and chemo port access
- Reported updates to all relevant family members
- Handled daily household chores such as laundry, dishes and cleaning
- Communicated back and forth with all physicians involved to maintain an effective health plan
Education
Basic Shift Management
Latham, NYAdvanced Shift Management
Latham, NYHigh School Diploma -
Troy High School
Troy, NY01-2007
Skills
- Extreme close attention to detail
- Leadership
- Problem solving
- Strong interpersonal skills
- Customer service
- Scheduling
- Invoice Processing
- Administrative Support
- Inventory Management
- Mail and call Handling
- Meeting Planning
- Data Entry
- Proofreading Documents
- Computer & Typing Proficiency
Timeline
Patient Registration
Capital Cardiology Associates
06.2024 - Current
Administrative Assistant
Legenbauer Gas & Oil Co., Inc.
08.2019 - Current
Restaurant Hostess
The Hollow Bar + Kitchen
03.2017 - 08.2019
Mothers Caregiver
Family Members
08.2014 - 01.2019
Assistant Manager
Stewart's Shops
07.2011 - 08.2014
Basic Shift Management
Advanced Shift Management
High School Diploma -
Troy High School