Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Tiana Bender

Syracuse

Summary

I am a dedicated Customer Service Representative backed with more than 10 years experience in customer relations. I want to obtain a position where I can use my skills, experience, and enthusiasm to advance the objectives of my employer while multitasking effectively to serve people. I am motivated to maintain customer satisfaction and to contribute to the success of the organization. For example, supporting the team objectives by effectively managing multiple tasks and contributing to a positive work environment through strong interpersonal skills.

Overview

13
13
years of professional experience

Work History

Bartender/Server

Margarita's Mexican Restaurant
2020.08 - Current
  • Worked in a high volume and fast paced dining establishment
  • Worked extensive hours 11am-2am
  • Used my knowledge to upsell drinks and add ons
  • Performed opening and closing duties
  • Performed any task that was needed
  • Helped with my coworkers tables when needed. For example, taking plates off, filling waters, etc.

Sever/bartender

Red Lobster
2013.10 - 2020.01
  • Greeting and seating guests at appropriate tables due to their wants and needs.
  • Reviewing menu items and specials.
  • Taking food and drink orders.
  • Bringing food and drink to tables.
  • Making floor plans.
  • Excels at up selling.
  • Training and development.
  • Inventory Control.
  • Meet and exceed sales goals and standards of performance.
  • Provide a fun, full-service dinning experience to customers.
  • Building relationships with guests.
  • Quickly removed debris accumulated at the bar to consistently maintain a clean service area.
  • Sliced and pitted fruit and filled ice bins.
  • Provided fast, friendly, professional service to guests.
  • Train other employees.
  • Helped Host if needed.

Sales Associate

Forever 21
2013.02 - 2016.08

I was a more than just a sales associate, I was also a fitting room expert and helped with many floor sets. I was able to look at an item and use my skills to know where the location of every item in our 2 floor store went. I was able to interacts with customers, offering assistance and responding to queries about products and purchases. I had many duties and responsibilities on the job and was able to achieve them all on a day to day basis. In addition I,

  • Enhanced customer satisfaction through effective communication and product knowledge.
  • Assisted in maintaining store organization and visual merchandising standards.
  • Processed sales transactions accurately using point-of-sale systems.

Education

Bachelor of Science - Sociology

SUNY, Brockport
Brockport, NY
05.2021

Skills

    I am a dedicated Customer Service Representative backed with more than 10 years experience in customer relations I want to obtain a position where I can use my skills, experience, and enthusiasm to advance the objectives of my employer while multitasking effectively to serve people I am motivated to maintain customer satisfaction and to contribute to the success of the organization Proven ability to establish rapport with clients and exceed targets on the production floor

Personal Information

  • Profile: I am a dedicated Customer Service Representative backed with more than 10 years experience in customer relations. I want to obtain a position where I can use my skills, experience, and enthusiasm to advance the objectives of my employer while multitasking effectively to serve people. I am motivated to maintain customer satisfaction and to contribute to the success of the organization. Proven ability to establish rapport with clients and exceed targets on the production floor.
  • Title: Customer Service Representative

Timeline

Bartender/Server

Margarita's Mexican Restaurant
2020.08 - Current

Sever/bartender

Red Lobster
2013.10 - 2020.01

Sales Associate

Forever 21
2013.02 - 2016.08

Bachelor of Science - Sociology

SUNY, Brockport