Tiana Eskey

Working with families/students through scheduled appointments to offer
personalized coaching
Respond to student and parent inquiries via phone, text, and e-mail regarding
guidance topics. This includes calls and emails that come through the general
line.
Enter and evaluate transcripts in collaboration with the School Counselors
Collaborate with School Counselors to assign students to courses each term as
needed
Ensure students are in the correct courses to meet their graduation needs

Assist the School Counselors in supporting student achievement and student
progress

Acknowledge and accept direction from company leadership Demonstrate willingness and desire to work and collaborate with clients, co-workers, and the general public
Prioritize work and handle multiple tasks while working independently

Remain organized and plan well

Work well under pressure, pay attention to detail, meet deadlines and deal with
difficult situations while maintaining composure, professionalism, and a positive
attitude.
Examine data analytically, showing excellent reasoning and problem-solving
skills as it relates to continuous improvement
Commit to professional and personal growth
Embrace a culturally diverse environment while working from a remote location
Know and be proficient in Microsoft Office programs

• This job consists of administrative forms for child development and progression while also being able to display correct information on the child's basic needs.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
• Allowed for ample outdoor discovery time in schedule each day.
• Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
• Educated students in foundational concepts such as shapes, numbers, and letters.
• Submitted weekly lesson plans.
• Addressed behavioral and learning issues with parents and daycare management.
• Maintained an organized, fun and interactive classroom to help children feel safe.
• Established positive communication with parents in daily conversation and formal conferences.

• Delivered clerical support by handling a range of routine and special requirements.
• Created purchase orders and tracked invoices to avoid missed or delayed shipments.
• Prepared and edited documents to produce precise, accurate and professional communication.
• Assisted coworkers and staff members with special tasks on a daily basis.
• Managed filing system, entered data and completed other clerical tasks.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.